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Backup failure with error code 58(Linux client)

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我需要解决方案

I am having a client whose backup is failing with error code 58. Client is linux client. I am getting this issue from last two days only.
bptestbpcd result Error code 25(Cannot connect to socket)
telnet 13782 is also failing
bpclntcmd -ip <client IP> results OK which defines name resolution is Ok

I donot have access to the Linux client but i am sure that client is UP and running. 
Kindly suggest as what could be the reason for its failure.


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