Unable to open NDMP device.
Logs from BPTM:
07:54:34.569 [11928.14988] <16> ndmp_setup_for_write: EEB: ndmp_media_first_time = 0, NdmpMediaSession_is_mover_open = 0
07:54:34.569 [11928.14988] <2> ndmp_setup_for_write: EEB: calling first time in ndmp_setup_for_write (FALSE)
07:54:34.569 [11928.14988] <16> ndmp_setup_for_write: EEB: ndmp_media_first_time = 0, NdmpMediaSession_is_mover_open = 0
07:58:16.006 [13012.13008] <16> open_ndmp_device: cannot open ndmp device /dev/alias/nst/XXXXXXXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
-------------------
Detail Job logs
Nov 24, 2014 7:36:11 AM - started process bptm (pid=13012)
Nov 24, 2014 7:36:11 AM - mounting AS0588
Nov 24, 2014 7:36:11 AM - granted resource AS0588
Nov 24, 2014 7:36:11 AM - granted resource stu-hart2-005-02
Nov 24, 2014 7:36:11 AM - granted resource media_server-hcart2-robot-tld-5-ndmp_server
Nov 24, 2014 7:36:56 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:39:37 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:40:22 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:40:22 AM - Warning bptm (pid=13012) media id AS0588 load operation reported an error
Nov 24, 2014 7:40:22 AM - current media AS0588 complete, requesting next media Any
Nov 24, 2014 7:45:31 AM - started process bptm (pid=13012)
Nov 24, 2014 7:45:31 AM - mounting AS0588
Nov 24, 2014 7:45:31 AM - granted resource AS0588
Nov 24, 2014 7:45:31 AM - granted resource stu-hart2-005-02
Nov 24, 2014 7:45:31 AM - granted resource media_server-hcart2-robot-tld-5-ndmp_server
Nov 24, 2014 7:46:16 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:49:26 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:50:11 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:50:11 AM - Warning bptm (pid=13012) media id AS0588 load operation reported an error
Nov 24, 2014 7:50:11 AM - current media AS0588 complete, requesting next media Any
Nov 24, 2014 7:54:04 AM - started process bptm (pid=13012)
Nov 24, 2014 7:54:04 AM - mounting AS0588
Nov 24, 2014 7:54:03 AM - granted resource AS0588
Nov 24, 2014 7:54:03 AM - granted resource stu-hart2-005-02
Nov 24, 2014 7:54:03 AM - granted resource media_server-hcart2-robot-tld-5-ndmp_server
Nov 24, 2014 7:54:49 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:57:30 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:58:15 AM - Error bptm (pid=13012) cannot open ndmp device /dev/alias/nst/F0015XXXXX, error code 2 (NDMP_DEVICE_BUSY_ERR)
Nov 24, 2014 7:58:16 AM - Warning bptm (pid=13012) media id AS0588 load operation reported an error
Nov 24, 2014 7:58:16 AM - current media AS0588 complete, requesting next media Any
Nov 24, 2014 8:02:02 AM - current media -- complete, awaiting next media Any. Waiting for resources.
Reason: Drives are in use, Media server: media_server.test.com,
Robot Type(Number): TLD(5), Media ID: N/A, Drive Name: N/A,
Volume Pool: stu_Offsite, Storage Unit: media_server-hcart2-robot-tld-5-ndmp_server, Drive Scan Host: N/A,
Disk Pool: N/A, Disk Volume: N/A
-------------------------------------------------
Followed this Tech Note and created NO_SIXTEEN touch file as well
http://www.symantec.com/business/support/index?pag...
----------------------------------------------------
Tpautoconf output From media server and Robotic hosts
C:\Program Files\Veritas\Volmgr\bin>tpautoconf.exe -verify ndmp_server
Connecting to host "ndmp_servero" as user "backup"...
Waiting for connect notification message...
Opening session--attempting with NDMP protocol version 4...
Opening session--successful with NDMP protocol version 4
host supports TEXT authentication
host supports MD5 authentication
Getting MD5 challenge from host...
Logging in using MD5 method...
Host info is:
host name "ndmp_server"
os type "Quantum DXiXXXX"
os version "2.1.3.47427 Build2"
host id "XXXXX"
Login was successful
Host supports LOCAL backup/restore
Host supports 3-way backup/restore
Opening SCSI device "/dev/alias/mc/ADICXXXXXXXXX_LL1"...
Inquiry result is "ADIC Scalar i2000 XXXXXQ.GMXXXXX "
C:\Program Files\Veritas\Volmgr\bin>tpautoconf.exe -probe ndmp_servero
.com
Host "ndmp_servero" SCSI device model "ADIC Scalar":
Device "/dev/alias/mc/ADICXXXXXXXXX_LL1" attributes=0x0
SERIAL_NUMBER=ADICXXXXXXXXX_LL1
------------------------------------
Please assist what could be done.