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cannot restore from some client

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我需要解决方案

Anyone can help me?

i used symantec netbackup 7.6 .

i have 4 server, 1 master server and 3 client, all backup its successfully, but for some client (2 client ) cannot restore,

here the error log that ive got,

======================================================================================================================

0/27/2014 11:03:16 AM - begin Restore

10/27/2014 11:03:17 AM - 1 images required

10/27/2014 11:03:17 AM - media 1282JB required

10/27/2014 11:03:19 AM - restoring image dwh-extraction_1413661467

10/27/2014 11:03:24 AM - requesting resource 1282JB

10/27/2014 11:03:24 AM - Error nbjm(pid=5928) NBU status: 800, EMM status: Master server mismatch detected   

10/27/2014 11:03:24 AM - Error nbjm(pid=5928) NBU status: 800, EMM status: Master server mismatch detected   

10/27/2014 11:03:29 AM - restored image dwh-extraction_1413661467 - (extended error status has been encountered, check logs(252)); restore time 0:00:10

10/27/2014 11:03:30 AM - Warning bprd(pid=4916) Restore must be resumed prior to first image expiration on INFINITY     

10/27/2014 11:03:30 AM - end Restore; elapsed time: 0:00:14

10/27/2014 11:12:34 AM - Info bpbrm(pid=36240) dwh-extraction is the host to restore to     

10/27/2014 11:12:34 AM - Info bpbrm(pid=36240) telling media manager to start restore on client    

10/27/2014 11:12:35 AM - Info bpbrm(pid=7088) dwh-extraction is the host to restore to     

10/27/2014 11:12:35 AM - connecting

10/27/2014 11:12:38 AM - Error bptm(pid=34404) NBJM returned an extended error status: resource request failed (800)  

10/27/2014 11:12:38 AM - Info bpbrm(pid=7088) start tar32 on client        

10/27/2014 11:12:42 AM - Info tar32(pid=22384) Restore started.          

10/27/2014 11:12:42 AM - connected; connect time: 0:00:07

10/27/2014 11:12:43 AM - Info bpbrm(pid=36240) got ERROR 252 from media manager      

10/27/2014 11:12:43 AM - Info bpbrm(pid=36240) terminating bpbrm child 7088 jobid=1404       

Restore error(2850)

10/27/2014 11:12:44 AM - Info tar32(pid=22384) done. status: 0         

10/27/2014 11:12:44 AM - Info tar32(pid=22384) done. status: 5 - the restore failed to recover the requested files

thanks,

regards,

adhitya


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