I can not do the backp of my enterprise Vault sql databases. I'm trying with Netbackup 7.6.0.4 agent for Enterpise Vault 11.0 but I have this error
19-dic-2014 13:10:09 - Info nbjm (pid=11796628) starting backup job (jobid=721906) for client WSQLSERVER01, policy evault_SQL, schedule FULL_SEMANAL
19-dic-2014 13:10:09 - Info nbjm (pid=11796628) requesting MEDIA_SERVER_ONLY resources from RB for backup job (jobid=721906, request id:{F9EC193E-8777-11E4-A62C-4870FA6B0000})
19-dic-2014 13:10:09 - requesting resource wvcenter-hcart-robot-tld-0
19-dic-2014 13:10:09 - requesting resource xlagu01.NBU_CLIENT.MAXJOBS.WSQLSERVER01
19-dic-2014 13:10:09 - requesting resource xlagu01.NBU_POLICY.MAXJOBS.evault_SQL
19-dic-2014 13:10:09 - granted resource xlagu01.NBU_CLIENT.MAXJOBS.WSQLSERVER01
19-dic-2014 13:10:09 - granted resource xlagu01.NBU_POLICY.MAXJOBS.evault_SQL
19-dic-2014 13:10:09 - estimated 3324328 kbytes needed
19-dic-2014 13:10:09 - begin Parent Job
19-dic-2014 13:10:09 - begin Enterprise Vault Snapshot: Step By Condition
Operation Status: 0
19-dic-2014 13:10:09 - end Enterprise Vault Snapshot: Step By Condition; elapsed time 0:00:00
19-dic-2014 13:10:09 - begin Enterprise Vault Snapshot: Read File List
Operation Status: 0
19-dic-2014 13:10:09 - end Enterprise Vault Snapshot: Read File List; elapsed time 0:00:00
19-dic-2014 13:10:09 - begin Enterprise Vault Snapshot: Create Snapshot
19-dic-2014 13:10:11 - started process bpbrm (pid=3448)
19-dic-2014 13:10:18 - Info bpbrm (pid=3448) WSQLSERVER01 is the host to backup data from
19-dic-2014 13:10:18 - Info bpbrm (pid=3448) reading file list for client
19-dic-2014 13:10:18 - Info bpbrm (pid=3448) start bpfis on client
19-dic-2014 13:10:20 - Info bpbrm (pid=3448) Starting create snapshot processing
19-dic-2014 13:10:24 - Info bpfis (pid=11880) Backup started
19-dic-2014 13:14:43 - end writing
Operation Status: 130
19-dic-2014 13:14:43 - end Parent Job; elapsed time 0:04:34
19-dic-2014 13:14:43 - begin Enterprise Vault Snapshot Resolver: Stop On Error
Operation Status: 0
19-dic-2014 13:14:43 - end Enterprise Vault Snapshot Resolver: Stop On Error; elapsed time 0:00:00
19-dic-2014 13:14:43 - begin Enterprise Vault Snapshot: Delete Snapshot
19-dic-2014 13:14:44 - Critical bpbrm (pid=3448) from client WSQLSERVER01: FTL - vfm_freeze_commit: method: VSS_Writer, type: FIM, function: VSS_Writer_freeze_commit
19-dic-2014 13:14:44 - Critical bpbrm (pid=3448) from client WSQLSERVER01: FTL -
19-dic-2014 13:14:44 - Critical bpbrm (pid=3448) from client WSQLSERVER01: FTL - vfm_freeze_commit: method: VSS_Writer, type: FIM, function: VSS_Writer_freeze_commit
19-dic-2014 13:14:44 - Critical bpbrm (pid=3448) from client WSQLSERVER01: FTL -
19-dic-2014 13:14:44 - Critical bpbrm (pid=3448) from client WSQLSERVER01: FTL - snapshot processing failed, status 156
19-dic-2014 13:14:44 - Critical bpbrm (pid=3448) from client WSQLSERVER01: FTL - snapshot creation failed - Error attempting to gather metadata., status 130
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM0 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM1 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\EV Site (EVSITE (WSQLSERVER01/SQLSERVER01))\EV Vault Store Group (Vault Store Group SATA)\FingerPrint Databases\FingerPrint DB (WSQLSERVER01/SQLSERVER01/EVVSGVaultStoreGroupSATA_3_3) is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM2 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\Directory DB (WSQLSERVER01/SQLSERVER01/EnterpriseVaultDirectory) is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM3 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\Audit DB (WSQLSERVER01/SQLSERVER01/EnterpriseVaultAudit) is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM4 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\Monitoring DB (WSQLSERVER01/SQLSERVER01/EnterpriseVaultMonitoring) is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM5 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\FSAReporting DB (WSQLSERVER01/SQLSERVER01/EnterpriseVaultFSAReporting) is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM6 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\FSAReporting DB (WSQLSERVER01/SQLSERVER01/FsaReportingDatabase) is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM7 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\EV Site (EVSITE (WSQLSERVER01/SQLSERVER01))\EV Vault Store Group (Vault Store Group SATA)\EV Vault Store (Vault Store Exchange BAJA)\Vault Store DB (WSQLSERVER01/SQLSERVER01/EVVSVaultStoreExchangeBAJA_8) is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM8 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\EV Site (EVSITE (WSQLSERVER01/SQLSERVER01))\EV Vault Store Group (Vault Store Group SATA)\EV Vault Store (Vault Store Ficheros SATA)\Vault Store DB (WSQLSERVER01/SQLSERVER01/EVVSVaultStoreFicherosSATA_7) is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - NEW_STREAM9 is not frozen
19-dic-2014 13:14:44 - Warning bpbrm (pid=3448) from client WSQLSERVER01: WRN - Enterprise Vault Resources:\EV Site (EVSITE (WSQLSERVER01/SQLSERVER01))\EV Vault Store Group (Vault Store Group SATA)\EV Vault Store (Vault Store Exchange SATA)\Vault Store DB (WSQLSERVER01/SQLSERVER01/EVVSVaultStoreExchangeSATA_6) is not frozen
19-dic-2014 13:14:44 - Info bpfis (pid=11880) done. status: 130
19-dic-2014 13:14:44 - end Enterprise Vault Snapshot: Create Snapshot; elapsed time 0:04:35
19-dic-2014 13:14:44 - Info bpfis (pid=11880) done. status: 130: system error occurred
19-dic-2014 13:14:45 - started process bpbrm (pid=4684)
19-dic-2014 13:14:53 - Info bpbrm (pid=4684) Starting delete snapshot processing
19-dic-2014 13:18:34 - Error bpbrm (pid=4684) from client WSQLSERVER01: Get bpfis state from xlagu01 failed. status = 25
19-dic-2014 13:18:34 - Info bpfis (pid=12152) Backup started
19-dic-2014 13:18:34 - Critical bpbrm (pid=4684) from client WSQLSERVER01: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.EVSITE_1418991009.1.0
19-dic-2014 13:18:34 - end writing
Operation Status: 4207
Operation Status: 130
19-dic-2014 13:18:35 - Info bpfis (pid=12152) done. status: 4207
19-dic-2014 13:18:35 - end Enterprise Vault Snapshot: Delete Snapshot; elapsed time 0:03:52
19-dic-2014 13:18:35 - Info bpfis (pid=12152) done. status: 4207: Could not fetch snapshot metadata or state files
system error occurred (130)
On the sqlserver event viewer does'nt appear any problem