setting up a dr netbackup environment at another location. both environments are similar, linux master/media, netbackup 7.5.0.6, adic/quantum tape library, ibm lto6 tape drives. at the new site the netapp returns an incorrect "format:" from the "mt" command, says it is lto-4/5 instead of lto6, and i think because of this, the "tpconfig -dev_ping" also fails, and the storage unit cannot be used. output from commands both local (works) and remote (broken) are:
houston netapp connected to lto6 device, looks good:
# ssh houston6290 sysconfig -t
Tape drive (houston9148b:1-19.126) IBM LTO-6 ULTRIUM
rst1l - rewind device, format is: LTO-4/5 Native Density
nrst1l - no rewind device, format is: LTO-4/5 Native Density
urst1l - unload/reload device, format is: LTO-4/5 Native Density
rst1m - rewind device, format is: LTO-4/5 Compressed
nrst1m - no rewind device, format is: LTO-4/5 Compressed
urst1m - unload/reload device, format is: LTO-4/5 Compressed
rst1h - rewind device, format is: LTO-6 2.5TB
nrst1h - no rewind device, format is: LTO-6 2.5TB
urst1h - unload/reload device, format is: LTO-6 2.5TB
rst1a - rewind device, format is: LTO-6 6.25TB Compressed
nrst1a - no rewind device, format is: LTO-6 6.25TB Compressed
urst1a - unload/reload device, format is: LTO-6 6.25TB Compressed
# ssh houston6290 mt -t nrst1a status
Tape drive: IBM LTO-6 ULTRIUM
Status: offline
Format: LTO-6 6.25TB Compressed
fileno = -1 blockno = -1 resid = 0
# tpconfig -dev_ping -drive -path nrst1a -nh houston6290
Device Inquiry String: IBM ULTRIUM-TD6 E6R0
Device Serial Number: F001B2B06D
Default Type: 16
dallas:
# ssh dallas8060 sysconfig -t
Tape drive (dallas9148a:1-13.126) IBM LTO-6 ULTRIUM
rst0l - rewind device, format is: LTO-4/5 Native Density
nrst0l - no rewind device, format is: LTO-4/5 Native Density
urst0l - unload/reload device, format is: LTO-4/5 Native Density
rst0m - rewind device, format is: LTO-4/5 Compressed
nrst0m - no rewind device, format is: LTO-4/5 Compressed
urst0m - unload/reload device, format is: LTO-4/5 Compressed
rst0h - rewind device, format is: LTO-6 2.5TB
nrst0h - no rewind device, format is: LTO-6 2.5TB
urst0h - unload/reload device, format is: LTO-6 2.5TB
rst0a - rewind device, format is: LTO-6 6.25TB Compressed
nrst0a - no rewind device, format is: LTO-6 6.25TB Compressed
urst0a - unload/reload device, format is: LTO-6 6.25TB Compressed
# ssh dallas8060 mt -t nrst0a status
Tape drive: IBM LTO-6 ULTRIUM
Status: offline
Format: LTO-4/5 Native Density
fileno = -1 blockno = -1 resid = 0
# tpconfig -dev_ping -path nrst0a -nh dallas8060
Failed to inquiry the specified device.
both netapps are at the same release: NetApp Release 8.2.2RC2 7-Mode. we have 10 local netapps at various release levels and i have never had this problem. both tape_config/IBM_LTO6_ULTRIUM.TCF files are the same are each filer. options tape.reservations are both "off", i don't think we've ever had to play with these for 7-mode.
i was able to add the netapp to the drive in the device gui, and it saw the correct serial number, had me stop/restart the media manager services as usual. it looks to be an issue on the netapp, but there is not much more there that i know to look into. any suggestions?
thanks,
jerald