We are attempting to set up Sharepoint GRT 2013 backups. Master is aix 7.1 Netbackup 7.6.0.3 Media Server is Netbackup Appliance 5230 2.6.0.3 Client is Windows 2008 R2 Netbackup Version 7.6.0.3. Sharepoint Version is 2013.
We are able to backup up Sharepoint without using GRT(using Sharepoint agent) but when we tried GRT the job starts, starts the snapshot and sits there for anywhere from 24-96 hours and errors with a status 130. It never makes it to actually backing up any data. There is no firewall involved here and name resolution other checks etc are ok. In the bpfis log we see the dbs on the backend sql server getting frozen and snapped but we backup never starts.
One odd thing we are seeing in the bpfis log is this-status: FAILED, (9) READ_FAILED; system: (10036) A blocking operation is currently executing. ; FROM 0.0.0.0 TO client name client ip(it has actual web server name and ip) bpspsserver VIA pbx
We are not sure if this is related but can't figure out why this message is showing. We were able to telnet between the clients and master/media ports 111 7394 ,13724 1556, 135,139,445.
We also tested nfs connections between media and client and that worked. We have had a case opened with Symantec for about two months and it has gone to backline and we're all stumped. Anyone seen this or have any ideas? Thanks.