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Getting error message “98 "error requesting media (tpreq)" intermittently

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我需要解决方案

I am getting error message intermitantly, For backup1 just ignore the ndmp error that is known to us.

Backup1  : Policy : NJ09MHFNAS320_11year

Resource Granted  :
03/28/2015 11:52:58 - granted resource  PF1587
03/28/2015 11:52:58 - granted resource  SL8500B_Drive_08
03/28/2015 11:52:58 - granted resource  hts-esb-10-hcart-robot-acs-13-nj09mhfnas320

03/28/2015 11:53:05 - Info bptm (pid=7671) Waiting for mount of media id PF1587 (copy 1) on server hts-esb-10.
03/28/2015 11:53:05 - mounting PF1587
03/28/2015 11:53:06 - Error bptm (pid=7671) cannot open ndmp device c192t0l0, error code 7 (NDMP_IO_ERR)
03/28/2015 12:25:48 - Error bptm (pid=7671) error requesting media, TpErrno = Robot operation failed
03/28/2015 12:25:48 - Error bptm (pid=7671) cannot open ndmp device c192t0l0, error code 7 (NDMP_IO_ERR)
03/28/2015 12:25:48 - Warning bptm (pid=7671) media id PF1587 load operation reported an error
03/28/2015 12:25:48 - current media PF1587 complete, requesting next media Any
03/28/2015 13:00:33 - Error ndmpagent (pid=7660) NDMP backup failed, path = UNKNOWN
03/28/2015 13:00:33 - end writing
03/28/2015 13:00:38 - Info bptm (pid=7671) EXITING with status 98 <----------
03/28/2015 13:00:38 -Info ndmpagent (pid=0) done. status: 98: error requesting media (tpreq)
error requesting media (tpreq)  (98)

Backup2 : Policy : user_UNIX

Resource Granted Details

03/28/2015 11:52:58 - granted resource  PF1587

03/28/2015 11:52:58 - granted resource  SL8500B_Drive_08

03/28/2015 11:52:58 - granted resource  hts-esb-10-hcart-robot-acs-13-nj09mhfnas320

03/28/2015 22:38:05 - Info bpbrm (pid=1902) terminating bpbrm child 11497 jobid=20209057

03/28/2015 22:38:05 - end writing

error requesting media (tpreq)  (98)

Backup3 : Policy : SQLBackups01_02_04_05_06

10.NBU_POLICY.MAXJOBS.SQLBackups01_02_04_05_06

03/28/2015 01:24:52 - granted resource  IV8459

03/28/2015 01:24:52 - granted resource  SL8500A_Drive_46

03/28/2015 01:24:52 - granted resource  nj09esb210-hcart4-acs12

03/28/2015 02:02:31 - Info bpbrm (pid=18480) terminating bpbrm child 19002 jobid=20206388

03/28/2015 02:02:31 - end writing

error requesting media (tpreq)  (98)

I have tried below steps to fix the issue but no luck

  • There is enough space in / disk 
  • media IDs are not being used for illegal characters.
  • Communication with library and vice versa ,using robtest is fine
  • Library side query issues on ACS server looking good
  • all  lsm,lmu,cap,port showing onlne status.

I have attached snipped media manager logs for backup1 . Any help would be highly appreciated.


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