We are trying to restore a file from a tape in which backup was taken on one location say 'A '. Now we want to restore the file from this tape by using the tape in a differnt location say 'B'.
For doing this we initiated import of this Tape on one of the master server( at Location B). But import is failing with error "Cannot Read Media Header, may not be NetBackup media or is corrupted (172)"
Current Netbackup version : 7.6.0.4
Os of the client from which backup was taken : HP UX
Density of tapes were different, we tried chnaging it ,but still the import is failing.
Can someone help me please..!
Please find the error description below.
"
04/16/2015 11:51:17 - begin Import
04/16/2015 11:51:17 - Info bptm (pid=28994) start
04/16/2015 11:51:17 - started process bptm (pid=28994)
04/16/2015 11:51:18 - Info bptm (pid=28994) Waiting for mount of media id G51496 (copy 1) on server gnbm05-nb.
04/16/2015 11:51:18 - started process bptm (pid=28994)
04/16/2015 11:51:18 - mounting G51496
04/16/2015 11:51:18 - Info bptm (pid=28994) INF - Waiting for mount of media id G51496 on server gnbm05-nb for reading.
04/16/2015 11:51:18 - requesting resource G51496
04/16/2015 11:51:18 - granted resource G51496
04/16/2015 11:51:18 - granted resource SL1GL0014
04/16/2015 11:52:29 - mounted G51496; mount time: 0:01:11
04/16/2015 11:52:29 - Error bptm (pid=28994) block read is not a NetBackup or Backup Exec media header, len = 2048, media id G51496, drive index 5, data is unknown
04/16/2015 11:52:29 - Info bptm (pid=28994) EXITING with status 172 <----------
04/16/2015 11:52:29 - Error bpimport (pid=28985) Status = cannot read media header, may not be NetBackup media or is corrupted.
04/16/2015 11:52:29 - end Import; elapsed time 0:01:12
cannot read media header, may not be NetBackup media or is corrupted (172)
"