Hi,
In our environment we have our backups getting failed with EC24
Windows Client Server - 2008 R2 -- NBU Version 7.6
Netbackup Master Server - Solaris - 7.6
Netbackup Media Server - Solaris 7.6
below is detailed status -----
04/22/2015 03:15:07 - Info nbjm (pid=16618) starting backup job (jobid=3161892) for client XXXXXXXXXX, policy XXXXXXXXXX_test, schedule Full
04/22/2015 03:15:07 - Info nbjm (pid=16618) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=3161892, request id:{4DE7C35A-E8BF-11E4-9428-00C0DD1C0E45})
04/22/2015 03:15:07 - requesting resource XXXXXXXXXX_dd_nfs001_dsu_st
04/22/2015 03:15:07 - requesting resource asprd537-ebr.XXXXXXXXXX.NBU_CLIENT.MAXJOBS.XXXXXXXXXX
04/22/2015 03:15:07 - requesting resource asprd537-ebr.XXXXXXXXXX.NBU_POLICY.MAXJOBS.XXXXXXXXXX_test
04/22/2015 03:15:07 - granted resource asprd537-ebr.XXXXXXXXXX.NBU_CLIENT.MAXJOBS.XXXXXXXXXX
04/22/2015 03:15:07 - granted resource asprd537-ebr.XXXXXXXXXX.NBU_POLICY.MAXJOBS.XXXXXXXXXX_test
04/22/2015 03:15:07 - granted resource MediaID=@aaaa6;Path=/opt/app/ebr/XXXXXXXXXX/nfs_stu001/nbu_dsu_st;MediaServer=XXXXXXXXXX.XXXXXXXXXX
04/22/2015 03:15:07 - granted resource XXXXXXXXXX_dd_nfs001_dsu_st
04/22/2015 03:15:08 - estimated 0 kbytes needed
04/22/2015 03:15:08 - Info nbjm (pid=16618) started backup (backupid=XXXXXXXXXX_1429686907) job for client XXXXXXXXXX, policy XXXXXXXXXX_test, schedule Full on storage unit XXXXXXXXXX_dd_nfs001_dsu_st
04/22/2015 03:15:12 - started process bpbrm (pid=9051)
04/22/2015 03:15:13 - Info bpbrm (pid=9051) XXXXXXXXXX is the host to backup data from
04/22/2015 03:15:14 - Info bpbrm (pid=9051) reading file list for client
04/22/2015 03:15:14 - connecting
04/22/2015 03:15:16 - Info bpbrm (pid=9051) starting bpbkar on client
04/22/2015 03:15:16 - connected; connect time: 0:00:00
04/22/2015 03:15:17 - Info bpbkar (pid=4896) Backup started
04/22/2015 03:15:17 - Info bpbrm (pid=9051) bptm pid: 9057
04/22/2015 03:15:17 - Info bpbkar (pid=4896) change time comparison:<disabled>
04/22/2015 03:15:17 - Info bpbkar (pid=4896) archive bit processing:<enabled>
04/22/2015 03:15:18 - Info bpbkar (pid=4896) not using change journal data for <C:\>: not enabled
04/22/2015 03:15:18 - Info bpbkar (pid=4896) not using change journal data for <D:\>: not enabled
04/22/2015 03:15:18 - Info bpbkar (pid=4896) not using change journal data for <E:\>: not enabled
04/22/2015 03:15:18 - Info bpbkar (pid=4896) not using change journal data for <F:\>: not enabled
04/22/2015 03:15:19 - Info bptm (pid=9057) start
04/22/2015 03:15:20 - Info bptm (pid=9057) using 262144 data buffer size
04/22/2015 03:15:20 - Info bptm (pid=9057) using 32 data buffers
04/22/2015 03:15:31 - Info bptm (pid=9057) start backup
04/22/2015 03:15:33 - Info bptm (pid=9057) backup child process is pid 9093
04/22/2015 03:15:33 - begin writing
04/22/2015 03:32:09 - Critical bpbrm (pid=9051) from client XXXXXXXXXX: FTL - socket write failed
04/22/2015 03:32:09 - Error bptm (pid=9093) system call failed - Connection reset by peer (at child.c.1306)
04/22/2015 03:32:10 - Error bptm (pid=9093) unable to perform read from client socket, connection may have been broken
04/22/2015 03:32:11 - Error bptm (pid=9057) media manager terminated by parent process
04/22/2015 03:32:49 - Error bpbrm (pid=9051) could not send server status message
04/22/2015 03:32:51 - Info bpbkar (pid=4896) done. status: 24: socket write failed
04/22/2015 03:32:51 - end writing; write time: 0:17:18
socket write failed (24)
-- Chked the followint things -
- Chimney settings
- Buffer Settings
- Disabled snapshot backups.
- Enabled multi-streaming
- Routing also checked and communication is from correct interfaces.
- Backups not getting failed at a particular point.
- Changed the media server storage unit but no luck.
- NIC card drivers updated on the client.
- backups tried from tape as well as disk.