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VM backups failing with file read failed (13)

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我需要解决方案

Hi All,

We do backup mulitpleVM failing with error code 13 on Netbackup 7.6.

Master Server - Windows 2008 R2

Media Server - Windows 2008 R2  (Vmware backup host )

Please see the output of detailed status .And jobs are also failing after writing some data

5/12/2015 11:29:53 AM - Info nbjm(pid=4692) starting backup job (jobid=502461) for client ides-gw, policy Test.VMware, schedule Full  
5/12/2015 11:29:54 AM - Info bpbrm(pid=6600) starting bptm           
5/12/2015 11:29:54 AM - Info bpbrm(pid=6600) Started media manager using bpcd successfully       
5/12/2015 11:29:54 AM - Info bpbrm(pid=6600) ls-backups01 is the host to backup data from     
5/12/2015 11:29:54 AM - estimated 0 Kbytes needed
5/12/2015 11:29:54 AM - Info nbjm(pid=4692) started backup (backupid=ides-gw_1431444593) job for client ides-gw. policy Test.VMware, schedule Full on storage unit IBM-TS3310-TLD4-LTO5
5/12/2015 11:29:54 AM - started process bpbrm (6600)
5/12/2015 11:29:55 AM - Info bpbrm(pid=6600) telling media manager to start backup on client     
5/12/2015 11:29:55 AM - Info bptm(pid=7744) using 262144 data buffer size        
5/12/2015 11:29:55 AM - Info bptm(pid=7744) using 512 data buffers         
5/12/2015 11:29:56 AM - Info bpbrm(pid=4808) sending bpsched msg: CONNECTING TO CLIENT FOR ides-gw_1431444593     
5/12/2015 11:29:56 AM - Info bpbrm(pid=4808) start bpbkar32 on client         
5/12/2015 11:29:56 AM - Info bptm(pid=7744) start backup           
5/12/2015 11:29:56 AM - Info bptm(pid=7744) Waiting for mount of media id 0081L4 (copy 1) on server ls-backups01. 
5/12/2015 11:29:56 AM - connecting
5/12/2015 11:29:56 AM - connected; connect time: 0:00:00
5/12/2015 11:29:57 AM - Info bpbkar32(pid=7304) Backup started           
5/12/2015 11:29:57 AM - Info bpbrm(pid=4808) Sending the file list to the client      
5/12/2015 11:29:57 AM - Info bpbkar32(pid=7304) archive bit processing:<enabled>          
5/12/2015 11:29:57 AM - mounting 0081L4
5/12/2015 11:30:29 AM - Info bptm(pid=7744) media id 0081L4 mounted on drive index 3, drivepath {3,0,1,0}, drivename IBM.ULT3580-TD5.001, copy 1
5/12/2015 11:30:29 AM - mounted; mount time: 0:00:32
5/12/2015 11:30:29 AM - positioning 0081L4 to file 5
5/12/2015 11:31:43 AM - positioned 0081L4; position time: 0:01:14
5/12/2015 11:31:43 AM - begin writing
5/12/2015 12:34:26 PM - Info bpbkar32(pid=7304) bpbkar waited 0 times for empty buffer, delayed 0 times.   
5/12/2015 12:34:28 PM - Error bpbrm(pid=4808) socket read failed, An existing connection was forcibly closed by the remote host.  (10054)
5/12/2015 12:34:28 PM - Error bpbrm(pid=4808) could not send server status message       
5/12/2015 12:34:28 PM - Info bpbrm(pid=6600) child done, status 13         
5/12/2015 12:34:28 PM - Info bpbrm(pid=6600) sending message to media manager: STOP BACKUP ides-gw_1431444593     
5/12/2015 12:43:24 PM - Error bptm(pid=7744) get_string() failed, Broken pipe (32), premature end of file encountered   
5/12/2015 12:43:29 PM - Info bpbrm(pid=6600) media manager for backup id ides-gw_1431444593 exited with status 42: network read failed
5/12/2015 12:43:29 PM - end writing; write time: 1:11:46
file read failed(13)


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