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Unable to mount tape in TLD

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我需要解决方案

Hi all,

I've built a 2003 server with Netbackup 6 installed. When trying to do anything with the tape, such as erase or start a backup, I get an error and the drive goes down. When starting a job I can hear the tape loading up etc, then it just sits there for about 5mins saying mounting. I know there's nothing wrong with the TLD because I've used it on another server where I've been performing similar tests with the same software versions. I've compared both server configs however I can't spot anything out the ordinary.

The TLD is an HP MSL 2024 with HCART3 defined in the config. I'm using an LTO2 tape with a barcode, which has been read and correctly inventoried.

11/06/2015 10:22:01 - begin Erase
11/06/2015 10:22:01 - started process bplabel (3896)
11/06/2015 10:22:06 - mounting AG10L2
11/06/2015 10:29:03 - Error bptm(pid=2668) error requesting media, TpErrno = Robot operation failed    

Cheers,

Steve


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