Hi,
System state backup is completing partially in about 9 servers with the following error in job details.
Warning bpbrm (pid=1757) client swift: WRN - can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32 -536832991: Unknown error)
Error bpbrm (pid=1757) from client swift: ERR - Error encountered while attempting to get additional files for System State:\
Details:
Master server OS: SUN OS 5.10 (Netbackup version: 7.0.1)
Media Server OS : AIX 6.1 (2 media servers) (Netbackup version: 7.0.1)
Error Clients(9 servers) OS : Windows 2008 R2 (Netbackup client version: 7.0 )
We observed that,for all these 9 servers, WMI writer is not stable. (Remaining all VSS writers are stable).
I have read in one of the tech notes that we need to apply hot fix for netbackup 7.0.1 if we face similiar issue.
As per my knowledge, System state backup will be successful only when all VSS writers are stable.
For other servers having same OS and NB version with all VSS writers in stable mode, system state backups are completing successfully.
Only for those 9 servers with WMI writer error, system state backup is not working.
If we apply hot fix without making WMI writer stable in client servers, system state backup will complete successfully?
Please help.