Hi All,
I am getting an error while trying to upgrade an AIX client to 7.6.0.1 before upgrading to 7.6.0.3. The error and install log are shown below.
Do you wish to continue? [y,n] (y) y
Running preinstall checker...
ok nb_7601_hotfix_auditor: No potential for regression of hotfixes or EEBs was detected.
Do you want to install the NetBackup client software for this client? [y,n] (y) y
This package will install RS6000/AIX6 client.
This package will install NetBackup client 7.6.0.1.
Enter the name of the NetBackup master server : master.server
Would you like to use "" as the configured
name of the NetBackup client? [y,n] (y) y
Client binaries are located in /u01/strg/NetBackup_7.6.0.1_CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/RS6000/AIX6.
Saving client binaries for RS6000/AIX6.
Installing PBX...
ERROR: Failed to extract /var/tmp/VRTSpbx_9371754/PBX.tar.gz
Please see installation log for more details
Installation log located here: /var/tmp/installpbx-9371754-061615150519.log
ERROR: Installing PBX was unsuccessful.
Aborting ...
ERROR: A failure was detected running
/u01/strg/NetBackup_7.6.0.1_CLIENTS1/NBClients/anb/Clients/usr/openv/net
backup/client/RS6000/AIX6/cp_to_client nbuco wsnp-brod-web72 /tmp/install_trac
e.7405800
File /usr/openv/tmp/install_trace.7405800 contains a trace of this install.
That file can be deleted after you are sure the install was successful.
# cd /var/tmp
# ls
aixmibd.log hostmibd.log installpbx-2686976-061615150213.log installpbx-9371754-061615150519.log snmpmibd.log
b315506714101604.log installpbx-10682546-061515190854.log installpbx-3408046-040513105753.log snmpdv3.log
# more installpbx-9371754-061615150519.log
# more installpbx-9371754-061615150519.log
# installpbx-9371754-061615150519.log
ksh: installpbx-9371754-061615150519.log: not found
#
# installpbx-9371754-061615150519.log
ksh: installpbx-9371754-061615150519.log: not found
# installpbx-9371754-061615150519.log
ksh: installpbx-9371754-061615150519.log: not found
# more installpbx-9371754-061615150519.log
[06-16-15-15:05:19] Version of installer script installpbx is 1.5.4.0
[06-16-15-15:05:19] Verifying that script is being run by root
[06-16-15-15:05:19] User verified
[06-16-15-15:05:19] Machine details
AIX njsp-prod-web72 1 7 00F6C0EC4C00
[06-16-15-15:05:19] Installation directory and list of files in it
/u01/strg/NetBackup_7.6.0.1_CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/RS6000/AIX6
total 1526664
-r-xr-xr-x 1 500 500 15 Nov 13 2013 .sizes
-r-xr-xr-x 1 500 500 7 Nov 13 2013 .sizes_JRE
-r-xr-xr-x 1 500 500 7 Nov 13 2013 .sizes_NB-Java
-r-xr-xr-x 1 500 500 7 Nov 13 2013 .sizes_client_bin
-r-xr-xr-x 1 500 500 121498228 Nov 13 2013 JRE.tar.gz
-r-xr-xr-x 1 500 500 212342687 Nov 13 2013 NB-Java.tar.gz
-r-xr-xr-x 1 500 500 10093758 Nov 13 2013 PBX.tar.gz
-r-xr-xr-x 1 500 500 383188157 Nov 13 2013 client_bin.tar.gz
-r-xr-xr-x 1 500 500 99912 Nov 13 2013 client_config
-r-xr-xr-x 1 500 500 91903 Nov 13 2013 cp_to_client
-r-xr-xr-x 1 500 500 22818 Nov 13 2013 extract_java
lrwxrwxrwx 1 500 500 14 Jun 15 19:05 ftp_to_client -> install_client
-r-xr-xr-x 1 500 500 30901 Nov 13 2013 install_client
-r-xr-xr-x 1 500 500 54866 Nov 13 2013 installpbx
-r-xr-xr-x 1 500 500 12052559 Nov 13 2013 nbcheck
-rw-r--r-- 1 500 500 644 Nov 13 2013 nbj.conf
-r-xr-xr-x 1 500 500 41506483 Nov 13 2013 pddeagent.tar.gz
-r-xr-xr-x 1 500 500 27675 Nov 13 2013 pdinstall
lrwxrwxrwx 1 500 500 14 Jun 15 19:05 sftp_to_client -> install_client
lrwxrwxrwx 1 500 500 14 Jun 15 19:05 ssh_to_client -> install_client
-r-xr-xr-x 1 500 500 591453 Nov 13 2013 tar
-r--r--r-- 1 500 500 23 Nov 13 2013 version
[06-16-15-15:05:19] Starting pbx_exchange
[06-16-15-15:05:20] Checking for VRTSpbx
[06-16-15-15:05:20] lslpp -l VRTSpbx
Fileset Level State Description
----------------------------------------------------------------------------
Path: /usr/lib/objrepos
VRTSpbx 1.5.0.6 COMMITTED Symantec Private Branch
Exchange Fileset
Path: /etc/objrepos
VRTSpbx 1.5.0.6 COMMITTED Symantec Private Branch
Exchange Fileset
[06-16-15-15:05:20] Found VRTSpbx version 1.5.0.6 installed
[06-16-15-15:05:20] Preparing for package installation
[06-16-15-15:05:20] Checking whether required package tar ball is present...
[06-16-15-15:05:20] Required package tar ball PBX.tar.gz is present
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] ***************************Present status of PBX installation*******************
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] /opt/VRTSpbx/build_version
Symantec_Private_Branch_Exchange-1.5.0.6
installpbx-9371754-061615150519.log (57%)
# ./install
Symantec Installation Script
Copyright 1993 - 2013 Symantec Corporation, All Rights Reserved.
Installing NetBackup Client Software
Please review the SYMANTEC SOFTWARE LICENSE AGREEMENT located on
the installation media before proceeding. The agreement includes
details on the NetBackup Product Improvement Program.
For NetBackup installation and upgrade information specific to your
platform and to find out if your installed EEBs or hot fixes are
contained in this release, check out the Symantec Operations Readiness
Tools (SORT) Installation and Upgrade Checklist and Hot fix and EEB
Release Auditor, respectively, at https://sort.symantec.com/netbackup.
Do you wish to continue? [y,n] (y) y
Running preinstall checker...
ok nb_7601_hotfix_auditor: No potential for regression of hotfixes or EEBs was d etected.
Do you want to install the NetBackup client software for this client? [y,n] (y) y
This package will install RS6000/AIX6 client.
This package will install NetBackup client 7.6.0.1.
Enter the name of the NetBackup master server : Master Server
Would you like to use "wsnp-brod-web72" as the configured
name of the NetBackup client? [y,n] (y) y
Client binaries are located in /u01/strg/NetBackup_7.6.0.1_CLIENTS1/NBClients/an /Clients/usr/openv/netbackup/client/RS6000/AIX6.
Saving pack history as /usr/openv/pack.
Saving client binaries for RS6000/AIX6.
Installing PBX...
ERROR: Failed to extract /var/tmp/VRTSpbx_2686976/PBX.tar.gz
Please see installation log for more details
Installation log located here: /var/tmp/installpbx-2686976-061615150213.log
ERROR: Installing PBX was unsuccessful.
Aborting ...
ERROR: A failure was detected running
/u01/strg/NetBackup_7.6.0.1_CLIENTS1/NBClients/anb/Clients/usr/openv/ne
backup/client/RS6000/AIX6/cp_to_client master server wsnp-brod-web72 /
tmp/install_trace.7405786
File /usr/openv/tmp/install_trace.7405786 contains a trace of this install.
That file can be deleted after you are sure the install was successful.
# ./install
Symantec Installation Script
Copyright 1993 - 2013 Symantec Corporation, All Rights Reserved.
Installing NetBackup Client Software
Please review the SYMANTEC SOFTWARE LICENSE AGREEMENT located on
the installation media before proceeding. The agreement includes
details on the NetBackup Product Improvement Program.
For NetBackup installation and upgrade information specific to your
platform and to find out if your installed EEBs or hot fixes are
contained in this release, check out the Symantec Operations Readiness
Tools (SORT) Installation and Upgrade Checklist and Hot fix and EEB
Release Auditor, respectively, at https://sort.symantec.com/netbackup.
Do you wish to continue? [y,n] (y) y
Running preinstall checker...
ok nb_7601_hotfix_auditor: No potential for regression of hotfixes or EEBs was detected.
Do you want to install the NetBackup client software for this client? [y,n] (y) y
This package will install RS6000/AIX6 client.
This package will install NetBackup client 7.6.0.1.
Enter the name of the NetBackup master server :
Would you like to use "wsnp-brod-web72" as the configured
name of the NetBackup client? [y,n] (y) y
Client binaries are located in /u01/strg/NetBackup_7.6.0.1_CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/RS6000/AIX6.
Saving client binaries for RS6000/AIX6.
Installing PBX...
ERROR: Failed to extract /var/tmp/VRTSpbx_9371754/PBX.tar.gz
Please see installation log for more details
Installation log located here: /var/tmp/installpbx-9371754-061615150519.log
ERROR: Installing PBX was unsuccessful.
Aborting ...
ERROR: A failure was detected running
/u01/strg/NetBackup_7.6.0.1_CLIENTS1/NBClients/anb/Clients/usr/openv/net
backup/client/RS6000/AIX6/cp_to_client master server wsnp-brod-web72 /tmp/install_trac
e.7405800
File /usr/openv/tmp/install_trace.7405800 contains a trace of this install.
That file can be deleted after you are sure the install was successful.
-3408046-040513105753.log snmpdv3.log
# more installpbx-9371754-061615150519.log
# more installpbx-9371754-061615150519.log
[06-16-15-15:05:20] Preparing for package installation
[06-16-15-15:05:20] Checking whether required package tar ball is present...
[06-16-15-15:05:20] Required package tar ball PBX.tar.gz is present
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] ***************************Present status of PBX installation*******************
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] /opt/VRTSpbx/build_version
Symantec_Private_Branch_Exchange-1.5.0.6
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] ps -ef | grep pbx
root 2687076 9371754 0 15:05:20 pts/1 0:00 /bin/sh ./installpbx -f PBX.tar.gz
root 4653198 1 0 15:05:20 - 0:00 /opt/VRTSpbx/bin/pbx_exchange
root 9371754 3408028 2 15:05:19 pts/1 0:00 /bin/sh ./installpbx -f PBX.tar.gz
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] strings /opt/VRTSpbx/bin/pbx_exchange| grep -i version
Private Branch Exchange VERSION: v1.5.0.3 Copyright
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] cat /etc/vx/VxICS/icsul.conf | grep 103
103.DebugLevel=1
103.AppMsgLogging=ON
103.LogToOslog=false
103.LogDirectory=/var/log/VRTSpbx/
103.L10nResourceDir=/opt/VRTSpbx/resources
103.L10nLib=/opt/VRTSpbx/lib/libvxexticu.so.3
103.L10nResource=VxPBX
103.MaxLogFileSizeKB=1024
103.RolloverMode=FileSize
103.NumberOfLogFiles=5
103.LogRecycle=true
103.LogFilePermissions=640
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] cat /etc/vx/VxICS/VxPBX.cfg
[VxPBX]
"Insecure"="1"
"AuthUsers"="root"
"InstallPath"="/opt/VRTSpbx/bin"
"PortNumber"="1556"
"DebugLevel"="10"
[06-16-15-15:05:20] ***********************End present status of PBX installation*******************
[06-16-15-15:05:20] ********************************************************************************
[06-16-15-15:05:20] Removing temporary directory
[06-16-15-15:05:20] rm -rf /var/tmp/VRTSpbx_9371754
[06-16-15-15:05:20] Creating temporary directory
[06-16-15-15:05:20] mkdir -p /var/tmp/VRTSpbx_9371754
[06-16-15-15:05:20] Copying PBX.tar.gz to /var/tmp/VRTSpbx_9371754
[06-16-15-15:05:20] Extracting /var/tmp/VRTSpbx_9371754/PBX.tar.gz into /var/tmp/VRTSpbx_9371754
[06-16-15-15:05:21] ERROR: Failed to extract /var/tmp/VRTSpbx_9371754/PBX.tar.gz
[06-16-15-15:05:21] Removing temporary directory
[06-16-15-15:05:21] rm -rf /var/tmp/VRTSpbx_9371754
[06-16-15-15:05:21] installpbx exiting with return code: 1
[06-16-15-15:05:21] Please see installation log for more details
installpbx-9371754-061615150519.log (97%)