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VM Restore Issue

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我需要解决方案

Hi,

Customer is experiencing an error restoring. Hope you could help us.

VM Smart error.png

06/25/2015 14:16:15 - begin Restore

06/25/2015 14:16:18 - restoring from image SVPCSA-CC_1434798064

06/25/2015 14:16:18 - Info bprd (pid=17881) Restoring from copy 1 of image created Sat Jun 20 19:01:04 2015

06/25/2015 14:16:18 - requesting resource @aaaao

06/25/2015 14:16:18 - granted resource  MediaID=@aaaao;DiskVolume=PureDiskVolume;DiskPool=dedupmedia_diskpool;Path=PureDiskVolume;StorageServer=DEDUPMEDIA-CC;MediaServer=DEDUPMEDIA-CC

06/25/2015 14:16:51 - requesting resource @aaaao

06/25/2015 14:16:51 - granted resource  MediaID=@aaaao;DiskVolume=PureDiskVolume;DiskPool=dedupmedia_diskpool;Path=PureDiskVolume;StorageServer=DEDUPMEDIA-CC;MediaServer=DEDUPMEDIA-CC

06/25/2015 14:20:56 - Info bpdm (pid=19948) started

06/25/2015 14:20:56 - started process bpdm (pid=19948)

06/25/2015 14:20:56 - Info bpdm (pid=19948) reading backup image

06/25/2015 14:20:56 - Info bpdm (pid=19948) requesting nbjm for media

06/25/2015 14:20:56 - Info bpdm (pid=19948) using 30 data buffers

06/25/2015 14:20:56 - Info bpdm (pid=19948) spawning a child process

06/25/2015 14:20:56 - Info bpbrm (pid=19948) child pid: 19957

06/25/2015 14:21:22 - begin reading

06/25/2015 14:21:26 - end reading; read time: 0:00:04

06/25/2015 14:21:26 - Info bpdm (pid=19948) completed reading backup image

06/25/2015 14:21:26 - Info bpdm (pid=19948) EXITING with status 0

06/25/2015 14:21:26 - Info DEDUPMEDIA-CC (pid=19948) StorageServer=PureDisk:DEDUPMEDIA-CC; Report=PDDO Stats for (DEDUPMEDIA-CC): read: 128385 KB, CR received: 152785 KB, CR received over FC: 0 KB, dedup: 0.0%

06/25/2015 14:21:26 - Error bpbrm (pid=19965) bpcd on SVPCSA-CC exited with status 48: client hostname could not be found

06/25/2015 14:21:26 - Info tar (pid=0) done. status: 48: client hostname could not be found

06/25/2015 14:21:26 - Error bpbrm (pid=19965) client restore EXIT STATUS 48: client hostname could not be found

Thanks!


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