Hi,
having a random issue where our Oracle DB team are experiencing restore errors from our Release environment to their Prod environment for 2 databases.
Sometimes the one fails - sometimes its the other. The RMAN restores are controlled by them.
I have got logs for the dbclient that suggests a timeout - i have already increased the timeout on master and media and clients from 1800 to 7200.
I also thought maybe it is the control file but that gets restored as part of the restore process. I cant find anything different in comparing the other Dev and QA environments - everything seems to be consistent. If anyone has any suggestions where to look.
Here is a snippet from the dbclient log file:
07:56:39.657 [8867] <16> readCommFile: ERR - timed out after 7200 seconds while reading from /usr/openv/netbackup/logs/user_ops/dbext/logs/8867.0.1435200986
07:56:39.657 [8867] <32> serverResponse: ERR - could not read from comm file </usr/openv/netbackup/logs/user_ops/dbext/logs/8867.0.1435200986>
07:56:39.657 [8867] <16> RestoreFileObjects: ERR - serverResponse() failed
07:56:39.657 [8867] <4> closeApi: entering closeApi.
07:56:39.657 [8867] <4> closeApi: INF - EXIT STATUS 5: the restore failed to recover the requested files
07:56:39.657 [8867] <16> VxBSAGetObject: ERR - System error occurred trying to retrieve object in RestoreFileObject. Status: 3
07:56:39.658 [8867] <2> xbsa_ProcessError: INF - entering
07:56:39.658 [8867] <2> xbsa_ProcessError: INF - leaving
07:56:39.658 [8867] <16> xbsa_GetObject: ERR - VxBSAGetObject: Failed with error:
Server Status: Communication with the server has not been initiated or the server status has not been retrieved from the serve
07:56:39.658 [8867] <2> xbsa_GetObject: INF - leaving (3)
07:56:39.658 [8867] <16> int_StartJob: ERR - Failed to open backup file for restore.
07:56:39.658 [8867] <2> int_StartJob: INF - leaving
07:56:39.658 [8867] <2> sbtrestore: INF - leaving
07:56:39.658 [8867] <2> sbterror: INF - entering
07:56:39.658 [8867] <2> sbterror: INF - Error=7501: Failed to open backup file for restore.
.
07:56:39.658 [8867] <2> sbterror: INF - leaving
Running 7.5.0.5 master version
client on oracle db server is 7.5.0.3
Redhat 2.6.18
Many thanks