Hi...
I m new to this forum...
We are running Netbackup Veritas 7.6 on solaris 10 sparc... While i initiate a backup it takes a lot of time in mounting of tape into tape drive and i finally get a media error (84) msg.... We are using SL 500 Storagetek tape lib.... I hav searched alot on net but unable to figureout anything sofar... Output from bptm is as uder.....
10:25:56.783 [1268] <4> create_tpreq_file: symlink to path /dev/rmt/1cbn
10:25:56.794 [1268] <2> manage_drive_before_load: SCSI RESERVE
10:25:56.797 [1268] <2> manage_drive_before_load: report_attr, fl1 0x00000001, fl2 0x00000000
10:25:56.797 [1268] <4> expandpath: /usr/openv/netbackup/db/media/tpreq/drive_HP.ULTRIUM4-SCSI.000
10:25:57.342 [1268] <2> tapelib: wait_for_ltid, Mount, timeout 0
10:29:57.773 [1268] <2> io_open: SCSI RESERVE
1
10:29:57.979 [1268] <2> io_open: file /usr/openv/netbackup/db/media/tpreq/drive_HP.ULTRIUM4-SCSI.000 successfully opened (mode 2)
10:29:57.979 [1268] <2> write_backup: media id DT0094 mounted on drive index 0, drivepath /dev/rmt/1cbn, drivename HP.ULTRIUM4-SCSI.000, copy 1
10:29:57.979 [1268] <2> set_job_details: Tfile (11): LOG 1436333397 4 bptm 1268 media id DT0094 mounted on drive index 0, drivepath /dev/rmt/1cbn, drivename HP.ULTRIUM4-SCSI.000, copy 1
10:29:57.979 [1268] <2> send_job_file: job ID 11, ftype = 3 msg len = 133, msg = LOG 1436333397 4 bptm 1268 media id DT0094 mounted on drive index 0, drivepath /dev/rmt/1cbn, drivename HP.ULTRIUM4-SCSI.000, copy 1
10:29:57.979 [1268] <4> report_throughput: VBRT 1 1268 1 1 HP.ULTRIUM4-SCSI.000 DT0094 0 1 0 0 0 (bptm.c.18468)
10:29:57.979 [1268] <2> io_read_media_header: drive index 0, reading media header, buflen = 65536, buff = 0x100bf4f10, copy 1
10:29:57.979 [1268] <2> io_ioctl: command (5)MTREW 1 0x0 from (bptm.c.8311) on drive index 0
10:29:57.999 [1268] <2> io_read_media_header: read error on media id DT0094, drive index 0, reading header block, I/O error
10:29:57.999 [1268] <2> io_write_media_header: drive index 0, writing media header
10:29:58.000 [1268] <2> io_close: closing /usr/openv/netbackup/db/media/tpreq/drive_HP.ULTRIUM4-SCSI.000, from bptm.c.9727
10:29:58.000 [1268] <2> io_open: SCSI RESERVE
10:29:58.010 [1268] <2> io_open: file /usr/openv/netbackup/db/media/tpreq/drive_HP.ULTRIUM4-SCSI.000 successfully opened (mode 2)
10:29:58.010 [1268] <2> io_ioctl: command (5)MTREW 1 0x0 from (bptm.c.9732) on drive index 0
10:29:59.068 [1268] <2> io_ioctl: command (0)MTWEOF 1 0x0 from (bptm.c.9796) on drive index 0
10:31:46.606 [1268] <2> set_job_details: Tfile (11): LOG 1436333506 16 bptm 1268 ioctl (MTWEOF) failed on media id DT0094, drive index 0, I/O error (bptm.c.9796)
10:31:46.606 [1268] <2> send_job_file: job ID 11, ftype = 3 msg len = 109, msg = LOG 1436333506 16 bptm 1268 ioctl (MTWEOF) failed on media id DT0094, drive index 0, I/O error (bptm.c.9796)
10:31:46.607 [1268] <16> io_ioctl: ioctl (MTWEOF) failed on media id DT0094, drive index 0, I/O error (bptm.c.9796)
10:31:46.607 [1268] <2> send_MDS_msg: DEVICE_STATUS 1 9 fenbk31 DT0094 4000001 HP.ULTRIUM4-SCSI.000 2000011 WRITE_ERROR 0 0
10:31:46.711 [1268] <2> log_media_error: successfully wrote to error file - 07/08/15 10:31:46 DT0094 0 WRITE_ERROR HP.ULTRIUM4-SCSI.000
10:31:46.711 [1268] <2> check_error_history: just tpunmount: called from bptm line 22614, EXIT_Status = 84
10:31:46.711 [1268] <2> io_close: closing /usr/openv/netbackup/db/media/tpreq/drive_HP.ULTRIUM4-SCSI.000, from bptm.c.16619
10:31:46.711 [1268] <2> drivename_write: Called with mode 1
10:31:46.711 [1268] <2> drivename_unlock: unlocked
10:31:46.711 [1268] <2> drivename_close: Called for file HP.ULTRIUM4-SCSI.000
10:31:46.711 [1268] <2> tpunmount: NOP: MEDIA_DONE 0 11 0 DT0094 4000001 0 {CF5EF6AC-2531-11E5-BA67-00144FB7D13A}
10:31:46.711 [1268] <2> bptm: EXITING with status 84 <----------
10:31:46.711 [1268] <2> set_job_details: Tfile (11): LOG 1436333506 4 bptm 1268 EXITING with status 84 <----------
If anyone can pl help....