Hi all,
I'm stuck with a reccurent issue in my day to day work with Netbackup and hope someone would be able to save my day :-)
First my question : when there is a media(tape) request in device monitor for a job, how can I choose the tape ?
Any hint in GUI or command line will be welcomed
Below my attempt to explain situation :-)
I'm working on a Netbackup 7.5.0.6 master server, with a media server using a simple drive in each different Office of the company.
Architecture was made using "Volume Pool" for Daily/Weekly/Monthly, but no setting says in advance to which media server a tape belongs to(to my knowledge).
In remote sites they often insert the tape lately, when the backup job has been waiting for a long time for its tape : in these cases Netbackup already tried another tape in the same "Volume Pool"
Result is, in Netbackup console :
-> in job monitor, backup is pending, waiting for tape insertion
-> in device monitor, a request is asking for a tape from "random" site, which of course can't be inserted as it is not even in t he same city ;-)
To formulate another way :
There is Sites A B C D E with a media server and dirve in each named mediaSrvA mediaSrvB etc
In our example error will be in physical site A using MediaSrvA
If a tape in correct Volume Pool (ie : daily/weekly/monthly) is not already inserted, after a time there is a media request in device monitor asking for a tape from a random Site : result is something like that :
Device Host : MediaSrvA
Recorded&External media ID : Some_tape_from_another _office
I have right clic options :
-> Assign Request : no visible change
-> ReSubmit request : no visible change
After a while, if I tried options above, the tape requested changes (but from a random Site), but I don't know wich one does the change
-> Deny Request : this one cancels the backup job