Dear All,
We are facing the below issue while restoring data from tapes Media Read error(85), eventthough the media has data which has a retention period of 6 months Please help us three days we are struggling we are not able to restore a single data from tapes. Please find teh below logs
7/23/2015 8:50:11 PM - begin Restore
7/23/2015 8:50:14 PM - 1 images required
7/23/2015 8:50:14 PM - media O988L5 required
7/23/2015 8:50:16 PM - restoring image XYZABC_1427576616
7/23/2015 8:50:18 PM - Info bpbrm(pid=12208) XYZBCK is the host to restore to
7/23/2015 8:50:18 PM - Info bpbrm(pid=12208) telling media manager to start restore on client
7/23/2015 8:50:18 PM - Info bpbrm(pid=12956) XYZBCK is the host to restore to
7/23/2015 8:50:19 PM - connecting
7/23/2015 8:50:20 PM - Info bpbrm(pid=12956) start tar32 on client
7/23/2015 8:50:21 PM - Info bptm(pid=14180) Waiting for mount of media id O988L5 (copy 1) on server XYZbck.abc.com.
7/23/2015 8:50:21 PM - started process bptm (14180)
7/23/2015 8:50:21 PM - mounting O988L5
7/23/2015 8:50:21 PM - requesting resource O988L5
7/23/2015 8:50:21 PM - granted resource O988L5
7/23/2015 8:50:21 PM - granted resource HP.ULTRIUM5-SCSI.002
7/23/2015 8:50:22 PM - Info bptm(pid=14180) INF - Waiting for mount of media id O988L5 on server XYZbck.abc.com for reading.
7/23/2015 8:50:23 PM - Info tar32(pid=13576) Restore started.
7/23/2015 8:50:23 PM - connected; connect time: 00:00:04
7/23/2015 8:51:31 PM - Error bptm(pid=14180) tapemark or blank tape encountered reading media header, drive index 3
7/23/2015 8:51:31 PM - Info tar32(pid=13576) done. status: 0
7/23/2015 8:51:31 PM - Info bpbrm(pid=12208) child done, status 0
7/23/2015 8:51:34 PM - Info bpbrm(pid=12208) got ERROR 85 from media manager
7/23/2015 8:51:34 PM - restored image XYZABC_1427576616 - (media read error(85)); restore time 00:01:18
7/23/2015 8:51:35 PM - Warning bprd(pid=11712) Restore must be resumed prior to first image expiration on 10/1/2015 2:33:36 AM
7/23/2015 8:51:35 PM - end Restore; elapsed time: 00:01:24
Restore error(2850)
We are using windows server 2008 Enterprise and Tape Library HP MSL 8096, Please help us urgent