Backup Media server OS: Suse Linux
Backup Media server: njhp001
Netbackup Version on Backup media server: 7.5.0.7
VCenter Version: 5.1.2
VM OS: Windows 2008
VM name: Backup_Testing
We are trying to backup VM using SAN transport mode and backup is failing with SC 71. Backup Selection is ALL_LOCAL_DRIVE, Policy Type: VMWare.
LUN has been zoned to backup media server and is visible (not mounted)
However, when tried the backup using NBD, backup wwas successful.
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1. File List for the failed job:
FIS_VM_BI_ATTRS_FILE=/online_util/fi_cntl/bpfis.fim.Backup_Testing_1439947668.1.0.NBU_DATA.xml
BACKUP /usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.Backup_Testing_1439947668.1.0.NBU_DATA.xml USING rootfs OPTIONS:FITYPE=MIRROR,MNTPOINT=/,FSTYPE=ext3
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2. Job details:
08/19/2015 03:56:12 - Info bpbrm (pid=22359) Backup_Testing is the host to backup data from
08/19/2015 03:56:12 - Info bpbrm (pid=22359) reading file list from client
08/19/2015 03:56:12 - Info bpbrm (pid=22359) starting bpbkar on client
08/19/2015 03:56:12 - Info bpbkar (pid=22366) Backup started
08/19/2015 03:56:12 - Info bpbrm (pid=22359) bptm pid: 22367
08/19/2015 03:56:12 - Info bptm (pid=22367) start
08/19/2015 03:56:13 - Info bptm (pid=22367) using 65536 data buffer size
08/19/2015 03:56:13 - Info bptm (pid=22367) using 30 data buffers
08/19/2015 03:56:13 - Info bptm (pid=22367) start backup
08/19/2015 03:56:13 - Info bptm (pid=22367) Waiting for mount of media id P20277 (copy 1) on server njhp001.
08/19/2015 03:56:14 - Info bpbrm (pid=22359) from client Backup_Testing: TRV - Cannot process path [/usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.Backup_Testing_1439947668.1.0.NBU_DATA.xml]: [No such file or directory]. Skipping
08/19/2015 03:56:15 - Error bptm (pid=22367) media manager terminated during mount of media id P20277, possible media mount timeout
08/19/2015 03:56:17 - Error bptm (pid=22367) media manager terminated by parent process
08/19/2015 03:56:20 - Info bpbkar (pid=0) done. status: 71: none of the files in the file list exist
08/19/2015 06:58:39 - Info nbjm (pid=8953) starting backup job (jobid=1195042) for client Backup_Testing, policy VMBackup_SAN_Test, schedule Full
08/19/2015 06:58:40 - estimated 0 kbytes needed
08/19/2015 06:58:40 - Info nbjm (pid=8953) started backup (backupid=Backup_Testing_1439947719) job for client Backup_Testing, policy VMBackup_SAN_Test, schedule Full on storage unit NJHP001_LTO
08/19/2015 06:58:40 - started process bpbrm (pid=22359)
08/19/2015 06:58:41 - connecting
08/19/2015 06:58:41 - connected; connect time: 0:00:00
08/19/2015 06:58:42 - mounting P20277
08/19/2015 06:58:49 - end writing
none of the files in the file list exist (71)
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3. Output of listing of the path in file list at Backup media server (njhp001):
njhp001:/usr/openv/netbackup/online_util/fi_cntl # ls -l
total 4516
-rw-rw-rw- 1 root root 284 Aug 18 18:26 Backup_Testing_1439947668_copy1.lock
-rw-r--r-- 1 root root 20332 Aug 13 19:23 bpfis.fim.Backup_Testing_1439519154.1.0.VM_ObjInfoXML.xml
-rw-r--r-- 1 root root 20332 Aug 13 20:28 bpfis.fim.Backup_Testing_1439523060.1.0.VM_ObjInfoXML.xml
-rw-r--r-- 1 root root 20332 Aug 13 20:55 bpfis.fim.Backup_Testing_1439524657.1.0.VM_ObjInfoXML.xml
-rw-r--r-- 1 root root 2301 Aug 18 18:26 bpfis.fim.Backup_Testing_1439947668.1.0
-rw-r--r-- 1 root root 1841 Aug 18 18:26 bpfis.fim.Backup_Testing_1439947668.1.0.NBU_DATA.xml
-rw-r--r-- 1 root root 22568 Aug 18 18:25 bpfis.fim.Backup_Testing_1439947668.1.0.VM_ObjInfoXML.xml
-rw-r--r-- 1 root root 208 Aug 18 18:26 bpfis.fim.Backup_Testing_1439947668.1.0.changeid.xml
-rw-r--r-- 1 root root 548061 Aug 18 16:52 uspnj615.music.wmgis.com.xml
-rw-r--r-- 1 root root 576181 Aug 18 16:52 uspnj615.music.wmgis.comhost.xml
-rw-r--r-- 1 root root 210450 Aug 18 16:51 uspnj622.music.wmgis.com.xml
-rw-r--r-- 1 root root 258515 Aug 18 16:51 uspnj622.music.wmgis.comhost.xml
-rw-r--r-- 1 root root 1284394 Aug 18 16:51 uspnj666.music.wmgis.com.xml
-rw-r--r-- 1 root root 1493756 Aug 18 16:52 uspnj666.music.wmgis.comhost.xml
-rw-r--r-- 1 root root 35062 Aug 18 16:52 vcbnames_uspnj615.music.wmgis.com_Any
-rw-r--r-- 1 root root 13243 Aug 18 16:51 vcbnames_uspnj622.music.wmgis.com_Any
-rw-r--r-- 1 root root 85775 Aug 18 16:52 vcbnames_uspnj666.music.wmgis.com_Any
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4. bpfis logs are attached.
Let me know if you need any more details.
Thanks !!!