Hi,
We are using symantic veritas 6.5.6 to backup all unix and windows servers.Our backup server is on win2k8 enterprise 64 bit.
We recently come across issue where backup of certain servers faiiled with error message 58.
I have restarted all netbackup services of both client and server.I have also checked client firewall.but still no vain.
Below are output of bptestbpcp,nslookup,telnet etc.
C:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd.exe -client indelgg7bkp -verbose
^C
C:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd.exe -client indelgg7bkp -debug
17:01:53.756 [25048.28560] <2> bptestbpcd: VERBOSE = 0
17:02:14.761 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:02:34.763 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:02:45.754 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:03:06.755 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:03:16.755 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:03:37.757 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:03:47.750 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:04:08.760 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:04:18.738 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:04:39.733 [25048.28560] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR
returned:
10060 0x0000274c
17:04:39.733 [25048.28560] <2> vnet_connect_to_service_or_vnetd: vnet_vnetd.c.3571:
vnet_async_conne
ct failed: 18 0x00000012
17:04:39.734 [25048.28560] <2> nb_connect_to_vnetd_or_legacy: comm.c.2030:
vnet_connect_to_vnetd_or_
service failed: 18
17:04:39.734 [25048.28560] <2> local_bpcr_connect: nb_connect_to_vnetd_service(indelgg7bkp)
failed:
25
17:04:39.734 [25048.28560] <2> local_bpcr_connect: Can't connect to client indelgg7bkp
17:04:39.735 [25048.28560] <2> ConnectToBPCD: bpcd_connect_and_verify(indelgg7bkp,
indelgg7bkp) fail
ed: 25
<16>bptestbpcd main: Function ConnectToBPCD(indelgg7bkp) failed: 25
17:04:39.736 [25048.28560] <16> bptestbpcd main: Function ConnectToBPCD(indelgg7bkp) failed:
25
<2>bptestbpcd: cannot connect on socket
17:04:39.736 [25048.28560] <2> bptestbpcd: cannot connect on socket
<2>bptestbpcd: EXIT status = 25
17:04:39.737 [25048.28560] <2> bptestbpcd: EXIT status = 25
cannot connect on socket
C:\Program Files\Veritas\NetBackup\bin\admincmd>ping indelgg7bkp
Pinging indelgg7bkp [172.21.81.21] with 32 bytes of data:
Reply from 172.21.81.21: bytes=32 time<1ms TTL=126
Reply from 172.21.81.21: bytes=32 time=1ms TTL=126
Reply from 172.21.81.21: bytes=32 time<1ms TTL=126
Reply from 172.21.81.21: bytes=32 time<1ms TTL=126
Ping statistics for 172.21.81.21:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
C:\Program Files\Veritas\NetBackup\bin\admincmd>nslookup indelgg7bkp
Server: indelgg7dc1.india.tcs.com
Address: 172.21.81.20
Name: indelgg7bkp.India.TCS.com
Address: 172.21.81.46
C:\Users\310098>telnet indelgg7bkp 13782
Connecting To indelgg7bkp...Could not open connection to the host, on port 13782: Connect failed
C:\Users\310098>telnet indelgg7dvn 13782
Connecting To indelgg7dvn...Could not open connection to the host, on port 13782: Connect failed
Please suggest what can be done to resolve the issue.