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Netbackup 7.6.0.4 backup exchange 2013 CU1 failed with error:Could not fetch snapshot metadata or state files(4207)

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我需要解决方案
Master server: Windows Server 2012 Std -  7.6.0.4​
Media Server: Windows Server 2012 Std
Client: Windows Server 2012 Std -  7.6.0.4​ - exchange 2013 CU1
 
I'm trying to setup Netbackup Master server 7.6.0.4 connect to client 7.6.0.4(Exchange 2013 CU1)
When I create policy to backup Exchange database, it show error in below.
Please help us to fix this problem. Thanks
 
 
11/2/2015 2:52:18 PM - Critical bpbrm(pid=4348) from client TTTH2-EXCH01: FTL - snapshot creation failed - The LOG_SIGNATURE_ID and LOG_SIGNATURE_TIMESTAMP in the Backup Components Document for <Mailbox Database HCM> are both 0. This is a known Exchange 2013 problem.  See TechNote TECH211876., status 124
11/2/2015 2:52:18 PM - Info bpfis(pid=20472) done. status: 124         
11/2/2015 2:52:18 PM - end Snapshot, Create Snapshot; elapsed time: 0:00:31
11/2/2015 2:52:18 PM - Info bpfis(pid=20472) done. status: 124: NB database backup failed, a path was not found or is inaccessible
11/2/2015 2:52:18 PM - end writing
Status 124
11/2/2015 2:52:18 PM - end Parent Job; elapsed time: 0:00:31
11/2/2015 2:52:18 PM - begin Snapshot, Stop On Error
Status 0
11/2/2015 2:52:18 PM - end Snapshot, Stop On Error; elapsed time: 0:00:00
11/2/2015 2:52:18 PM - begin Snapshot, Delete Snapshot
11/2/2015 2:52:20 PM - started process bpbrm (4244)
11/2/2015 2:52:22 PM - Info bpbrm(pid=4244) Starting delete snapshot processing        
11/2/2015 2:52:24 PM - Info bpfis(pid=20012) Backup started          
11/2/2015 2:52:24 PM - Critical bpbrm(pid=4244) from client TTTH2-EXCH01: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTTH2-EXCH01_1446450706.1.0     
11/2/2015 2:52:25 PM - Info bpfis(pid=20012) done. status: 4207         
11/2/2015 2:52:25 PM - end Snapshot, Delete Snapshot; elapsed time: 0:00:07
11/2/2015 2:52:25 PM - Info bpfis(pid=20012) done. status: 4207: Could not fetch snapshot metadata or state files 
11/2/2015 2:52:25 PM - end writing
Status 4207 
11/2/2015 2:52:25 PM - end Parent Job; elapsed time: 0:00:38
11/2/2015 2:52:25 PM - begin Snapshot, End Notify Script
11/2/2015 2:52:25 PM - Info RUNCMD(pid=20268) started           
11/2/2015 2:52:26 PM - Info RUNCMD(pid=20268) exiting with status: 0        
Status 0
11/2/2015 2:52:26 PM - end Snapshot, End Notify Script; elapsed time: 0:00:01
Status 4207
11/2/2015 2:52:26 PM - end operation
Could not fetch snapshot metadata or state files(4207)
 
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