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Our VTL Drives goes down

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我需要解决方案

Hello 

We have a VTL drives goes down issue with our NBU 7.6.0.3 on windows cluster. The VTL is connected to ndmp. Last time the issue was fixed by reconfiguring the storage but the issue has occurred again.

The time when it goes down we see the below event log

Event ID: 2650
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: servername.test.com
Description:
ndmp_public_session_create() failed: Timeout waiting for connected message from NDMP serve

As per the below article it is pointing towards hardware communication side. 

http://www.veritas.com/docs/000034577

Can somebody tell me which logs needs to be checked on both nbu and VTL side to conclude where the issue lies.

Thank you

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