status 24(Socket write failed) issue while restore
Hi everyone.
I tried to restore but status code 24 fail occured while restoring the data. Backup environment and details log are below, please suggest how to resolve this issue.
Master server(backupserver) : Solaris 10, NBU-6.5.6
Restore Source Client(cmserver) : HP-UX 11.11 PA-RISC, NBU-6.5.6
Restore Destination Client(cmsvr) : HP-UX 11.31 IA64, NBU-6.5.6
Restore Type : file restore
NET_BUFFER_SZ is 262144 (master, client),
CLIENT_READ_TIMEOUT = 7200, CLIENT_CONNECT_TIMEOUT = 7200 (master, client)
### Detail status log
2014. 7. 15 오후 5:52:12 - begin Restore
2014. 7. 15 오후 5:52:21 - number of images required: 1
2014. 7. 15 오후 5:52:21 - media needed: 0134L5
2014. 7. 15 오후 5:52:25 - restoring from image cmserver_1405396953
2014. 7. 15 오후 5:52:27 - connecting
2014. 7. 15 오후 5:52:28 - connected; connect time: 0:00:00
2014. 7. 15 오후 5:52:39 - started process bptm (pid=21676)
2014. 7. 15 오후 5:52:39 - mounting 0134L5
2014. 7. 15 오후 5:52:37 - requesting resource 0134L5
2014. 7. 15 오후 5:52:37 - granted resource 0134L5
2014. 7. 15 오후 5:52:37 - granted resource IBM.ULT3580-TD5.006
2014. 7. 15 오후 5:53:06 - mounted 0134L5; mount time: 0:00:27
2014. 7. 15 오후 5:53:07 - positioning 0134L5 to file 147
2014. 7. 15 오후 5:54:34 - Warning bprd (pid=21626) Restore must be resumed prior to first image expiration on Fri Aug 15 13:02:33 2014
2014. 7. 15 오후 5:54:35 - end Restore; elapsed time 0:02:23
2014. 7. 15 오후 5:54:35 - positioned 0134L5; position time: 0:01:28
2014. 7. 15 오후 5:54:35 - begin reading
2014. 7. 15 오후 5:54:36 - Error bptm (pid=21689) The following files/folders were not restored:
2014. 7. 15 오후 5:54:36 - Error bptm (pid=21689) UTF - /backup/
2014. 7. 15 오후 5:54:36 - Error bptm (pid=21689) UTF - /backup/ChangeFlow.20101228.tar
2014. 7. 15 오후 5:54:36 - Error bptm (pid=21689) UTF - /backup/ChangeFlow.20110114.tar
2014. 7. 15 오후 5:54:36 - Error bptm (pid=21689) UTF - /backup/WEB-INF.20110114.tar
2014. 7. 15 오후 5:54:36 - Error bptm (pid=21689) UTF - /backup/WEB-INF.20110502.tar
2014. 7. 15 오후 5:54:37 - Error bptm (pid=21689) UTF - /backup/changeflow.20130219.tar
2014. 7. 15 오후 5:54:37 - Error bptm (pid=21689) UTF - /backup/classes.tar
2014. 7. 15 오후 5:54:37 - Error bptm (pid=21689) UTF - /backup/web-inf.20130219.tar
2014. 7. 15 오후 5:54:37 - Error bptm (pid=21689) UTF - /backup/workflow.20110114.tar
2014. 7. 15 오후 5:54:37 - Error bptm (pid=21689) UTF - /backup/classes/
2014. 7. 15 오후 5:54:37 - Error bptm (pid=21689) more than 10 files were not restored, remaining ones are shown in the progress log.
socket write failed (24)
######################################################
### Destination Client bptestbpcd test
[/usr/openv/netbackup/logs]# bptestbpcd -client cmsvr -verbose
1 1 1
x.x.1.254:44842 -> x.x.1.129:13724
x.x.1.254:44844 -> x.x.1.129:13724
PEER_NAME = backupserver
HOST_NAME = cmsvr
CLIENT_NAME = cmsvr
VERSION = 0x06540000
PLATFORM = hpia64
PATCH_VERSION = 6.5.6.0
SERVER_PATCH_VERSION = -1.-1.-1.-1
MASTER_SERVER = backupserver
EMM_SERVER = backupserver
x.x.1.254:44847 -> x.x.1.129:13724
### Master server restore log(/usr/openv/netbackup/logs/user_ops/root/logs/jbp-22132405414329366564000000411-xwaGoR.log)
Restore started 07/15/2014 17:52:10
17:52:21 (104874.xxx) Restore job id 104874 will require 1 image.
17:52:21 (104874.xxx) Media id 0134L5 is needed for the restore.
17:52:25 (104874.001) Restoring from image created Tue Jul 15 13:02:33 2014
17:52:27 (104874.001) INF - If Media id 0134L5 is not in a robotic library administrative interaction may be required to satisfy this mount request.
17:52:39 (104874.001) INF - Waiting for mount of media id 0134L5 on server backupserver for reading.
17:53:06 (104874.001) INF - Waiting for positioning of media id 0134L5 on server backupserver for reading.
17:54:35 (104874.001) Status of restore from image created Tue Jul 15 13:02:33 2014 = socket write failed
17:54:35 (104874.001) INF - Beginning restore from server backupserver to client cmsvr.
17:54:35 (104874.xxx) INF - Status = socket write failed.
17:54:36 (104874.001) The following files/folders were not restored:
17:54:36 (104874.001) UTF - /backup/
17:54:36 (104874.001) UTF - /backup/ChangeFlow.20101228.tar
17:54:36 (104874.001) UTF - /backup/ChangeFlow.20110114.tar
...
...
### Master bpbrm log
...
17:52:28.276 [21692] <2> bpbrm start_bpcd_stat: DATA_SOCK from bpcr = 10
17:52:28.276 [21692] <2> bpbrm start_bpcd_stat: NAME_SOCK from bpcr = 11
17:52:28.276 [21692] <2> bpbrm handle_restore: calling bpcr_get_socket_rqst3.
17:52:28.277 [21692] <2> bpbrm handle_restore: forking tar
17:52:28.277 [21692] <2> bpbrm handle_restore: restore command = /usr/openv/netbackup/bin/tar tar -x -v -Y -p -P -I 1405414330 -U 0 -E /usr/openv/netbackup/.rename.21692 -j -k -Q -J clnt_lc_messages=C -J clnt_lc_time=C -J clnt_lc_ctype=C -J clnt_lc_collate=C -J clnt_lc_numeric=C -J restoreid=104874.001 -J job_total=1 -J client=cmsvr -J requesting_client=backupserver -J browse_client=cmserver -J backup_time=1405396953 -L /usr/openv/netbackup/logs/user_ops/root/logs/jbp-22132405414329366564000000411-xwaGoR.log -f -
17:52:28.277 [21692] <2> bpbrm handle_restore: received bpcd success message
17:52:28.396 [21692] <2> bpbrm handle_restore: read tar start message from cmsvr
17:54:34.463 [21672] <2> bpbrm read_parent_msg: read from parent STOP RESTORE cmserver_1405396953
17:54:34.463 [21672] <2> bpbrm kill_bpbrm_child: killing bpbrm child 21692.
17:54:34.464 [21692] <2> bpbrm check_for_terminate: process killed by signal 1
17:54:34.494 [21672] <2> bpbrm brm_sigcld: SIGCLD caught by bpbrm
17:54:34.495 [21672] <2> bpbrm brm_sigcld: bpbrm child 21692 exit_status = 150, signal_status = 0
17:54:34.495 [21672] <2> bpbrm brm_sigcld: child 21692 exited with status 150: termination requested by administrator
17:54:34.495 [21672] <2> bpbrm send_status_to_parent: bpbrm child is done, but the media manager child is not.
17:54:34.495 [21672] <2> bpbrm tell_mm: sending media manager msg: STOP RESTORE cmserver_1405396953
17:54:35.995 [21672] <2> bpbrm read_media_msg: read from media manager: CURRENT POSITION 0134L5 147
17:54:35.995 [21672] <2> bpbrm send_parent_msg: CURRENT POSITION 0134L5 147
17:54:57.997 [21672] <2> bpbrm read_media_msg: read from media manager: EXIT cmserver_1405396953 150
17:54:57.998 [21672] <2> bpbrm process_media_msg: media manager for backup id cmserver_1405396953 exited with status 150: termination requested by administrator
...
### Master bptm log - attached.
### Master bpcd log - attached.
...
### client tar log
17:52:26 (104874.001) INF - TAR STARTED
17:52:26 (104874.001) **LOCALE ERROR** locale <ko_KR.eucKR> not found in file </usr/openv/msg/.conf>
17:52:26 (104874.001) Setting network receive buffer size to 262144 bytes
17:54:55 (104874.001) INF - TAR EXITING WITH STATUS = 6
17:54:55 (104874.001) INF - TAR RESTORED 0 OF 0 FILES SUCCESSFULLY