Hello,
I have a problem with the backup of SLES 11. I have a clientless install, for only vmware backup. Other vms are backed up with the policy, (windows and opensuse) but not SLES.
Error message is the following:
08/05/2014 09:57:59 - Info nbjm (pid=8133) starting backup job (jobid=97) for client xxxxxxxx, policy VMWare_teszt, schedule Full
08/05/2014 09:57:59 - Info nbjm (pid=8133) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=97, request id:{37BF1288-1C76-11E4-A55A-8565C13A4CAD})
08/05/2014 09:57:59 - requesting resource Any
08/05/2014 09:57:59 - requesting resource xxxxxx.NBU_CLIENT.MAXJOBS.xxxxxx
08/05/2014 09:57:59 - requesting resource xxxxxx.NBU_POLICY.MAXJOBS.VMWare_teszt
08/05/2014 09:57:59 - Waiting for scan drive stop HP.ULTRIUM6-SCSI.005, Media server: rokipribck1.terex.local
08/05/2014 09:58:00 - granted resource xxxxxx.NBU_CLIENT.MAXJOBS.xxxxxx
08/05/2014 09:58:00 - granted resource xxxxxx.NBU_POLICY.MAXJOBS.VMWare_teszt
08/05/2014 09:58:00 - granted resource 8236L6
08/05/2014 09:58:00 - granted resource HP.ULTRIUM6-SCSI.005
08/05/2014 09:58:00 - granted resource xxxxxx-hcart3-robot-tld-0
08/05/2014 09:58:00 - estimated 0 kbytes needed
08/05/2014 09:58:00 - begin Parent Job
08/05/2014 09:58:00 - begin VMware: Start Notify Script
08/05/2014 09:58:00 - Info RUNCMD (pid=3685) started
08/05/2014 09:58:00 - Info RUNCMD (pid=3685) exiting with status: 0
Operation Status: 0
08/05/2014 09:58:00 - end VMware: Start Notify Script; elapsed time 0:00:00
08/05/2014 09:58:00 - begin VMware: Step By Condition
Operation Status: 0
08/05/2014 09:58:00 - end VMware: Step By Condition; elapsed time 0:00:00
08/05/2014 09:58:00 - begin VMware: Read File List
Operation Status: 0
08/05/2014 09:58:00 - end VMware: Read File List; elapsed time 0:00:00
08/05/2014 09:58:00 - begin VMware: Create Snapshot
08/05/2014 09:58:00 - started process bpbrm (pid=3691)
08/05/2014 09:58:01 - Info bpbrm (pid=3691) xxxxxx is the host to backup data from
08/05/2014 09:58:01 - Info bpbrm (pid=3691) reading file list for client
08/05/2014 09:58:01 - Info bpbrm (pid=3691) start bpfis on client
08/05/2014 09:58:01 - Info bpbrm (pid=3691) Starting create snapshot processing
08/05/2014 09:58:01 - Info bpfis (pid=3702) Backup started
08/05/2014 09:58:01 - snapshot backup of client xxxxxx using method VMware_v2
08/05/2014 09:58:06 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 09:58:19 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 09:58:32 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 09:58:45 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 09:58:58 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 09:59:11 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 09:59:24 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 09:59:34 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 09:59:47 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 10:00:00 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 10:00:13 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR
08/05/2014 10:00:27 - Critical bpbrm (pid=3691) from client xxxxxx: FTL - VMware_freeze: VIXAPI freeze (VMware snapshot) failed with -1: Unrecognized error
08/05/2014 10:00:27 - Critical bpbrm (pid=3691) from client xxxxxx: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
08/05/2014 10:00:27 - Critical bpbrm (pid=3691) from client xxxxxx: FTL -
08/05/2014 10:00:27 - Critical bpbrm (pid=3691) from client xxxxxx: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
08/05/2014 10:00:27 - Critical bpbrm (pid=3691) from client xxxxxx: FTL -
08/05/2014 10:00:27 - Critical bpbrm (pid=3691) from client xxxxxx: FTL - snapshot processing failed, status 156
08/05/2014 10:00:27 - Critical bpbrm (pid=3691) from client xxxxxx: FTL - snapshot creation failed, status 156
08/05/2014 10:00:27 - Warning bpbrm (pid=3691) from client xxxxxx: WRN - ALL_LOCAL_DRIVES is not frozen
08/05/2014 10:00:27 - Info bpfis (pid=3702) done. status: 156
08/05/2014 10:00:27 - end VMware: Create Snapshot; elapsed time 0:02:27
08/05/2014 10:00:27 - Info bpfis (pid=3702) done. status: 156: snapshot error encountered
08/05/2014 10:00:27 - Info bpbrm (pid=3907) Starting delete snapshot processing
08/05/2014 10:00:27 - Info bpfis (pid=3920) Backup started
08/05/2014 10:00:27 - Critical bpbrm (pid=3907) from client xxxxxx: FTL - cannot open /usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.Rokiwebteszt1_1407225480.1.0
08/05/2014 10:00:27 - Info bpfis (pid=3920) done. status: 4207
08/05/2014 10:00:27 - end Parent Job; elapsed time 0:02:27
08/05/2014 10:00:27 - Info bpfis (pid=3920) done. status: 4207: Could not fetch snapshot metadata or state files
08/05/2014 10:00:27 - end writing
Operation Status: 156
08/05/2014 10:00:27 - begin VMware: Stop On Error
Operation Status: 0
08/05/2014 10:00:27 - end VMware: Stop On Error; elapsed time 0:00:00
08/05/2014 10:00:27 - begin VMware: Delete Snapshot
08/05/2014 10:00:27 - started process bpbrm (pid=3907)
08/05/2014 10:00:27 - end writing
Operation Status: 4207
08/05/2014 10:00:27 - end VMware: Delete Snapshot; elapsed time 0:00:00
Operation Status: 156
snapshot error encountered (156)
I have not found any match on this one: 08/05/2014 09:58:06 - Info bpbrm (pid=3691) INF - vmwareLogger: CreateSnapshotExAPI: SYM_VMC_ERROR: SOAP_ERROR.
Nothing found on vcenter or esxi host level. VMware is 5.1. Rights are fine, I try it with the highest level administrator, and vmware tools are installed. I also tried with SYMCquiesce utility, but not succeeded. (Anyway, the opensuse did work without quiesce)
Thanks for any advice!
Best regards
Andras