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Access Denied and Unable to Retrieve Version of Server

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我需要解决方案

Hi all,

 

So, netbackup was working fine this morning and I go for a lunch break, come back to find that when I start the java console, I get an error: Access to perform operation was denied.

We are running 7.6.0.2 on Windows 2008 R2

 

I log into the master server via RDP and try the fat client, I get the "Unable to Retrieve Version of Server".

My login account is not locked and I use domain credentials (always have) and not had any issues.

What services can I safetly restart in Netbackup that won't interrupt jobs? I have quite a few important jobs running now and don't want to reboot the server just yet.

Thanks all

 

Seth

 

*UPDATE: I do notice these errors in the event log. Not sure if it's related.

The description for Event ID 0 from source nbazd cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

started service


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