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Warning - drive index 0 usage has exceeded the Cleaning Frequency

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我需要解决方案

In windows system log  every 5 min I see this message.

I have two tape drive. Cleaning Frequency  is set 120 and 140 hours

Screenshots  are in the  attachments.

And how to know what drive have index 0 ?  One tape drive  is tape library  (robotics library)  for 8 tapes,  but  cleaning tape in it  is out.

Any ideas ?

1429797604

BMR for Solaris 11 in Virtual machine LDOM failed

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Hello all,

I'm trying to make BRM on Oracle VM LDOM for Solaris 11.

I have the following error saying that there is no /cdrom.

cdrom on ldom is mount as disk on /.cdrom

bellow the message.

can someone help me resolv that issue?

Enter the NetBackup client name : client
Enter the client's netmask (dotted decimal form) : 192.168.200.8

Enter the client's netmask (dotted decimal form) : 255.255.255.0
Enter the NetBackup master server name : master
Enter the NetBackup master server IP Address (dotted decimal form) : 192.168.200.1
Enter the client's default gateway (dotted decimal form) : 192.168.200.250
add net default: gateway 192.168.2.250
add persistent net default: gateway 192.168.2.250
Hostname: client
Apr 21 17:42:33 netbackup[1353]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:33 netbackup[1353]: OID:128:V-1-6 Unable to load configuration settings.
Apr 21 17:42:35 netbackup[1420]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:35 netbackup[1420]: OID:128:V-1-6 Unable to load configuration settings.
Apr 21 17:42:35 netbackup[1423]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:35 netbackup[1423]: OID:128:V-1-6 Unable to load configuration settings.
Apr 21 17:42:35 netbackup[1426]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:35 netbackup[1426]: OID:128:V-1-6 Unable to load configuration settings.
Apr 21 17:42:35 netbackup[1429]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:35 netbackup[1429]: OID:128:V-1-6 Unable to load configuration settings.
Reconfiguring /dev and /devices for Bare Metal Restore
Apr 21 17:42:37 netbackup[1439]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:37 netbackup[1439]: OID:128:V-1-6 Unable to load configuration settings.
Apr 21 17:42:37 netbackup[1442]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:37 netbackup[1442]: OID:128:V-1-6 Unable to load configuration settings.
Apr 21 17:42:38 netbackup[1446]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:38 netbackup[1446]: OID:128:V-1-6 Unable to load configuration settings.
ERROR: Shared Resource Tree /cdrom/ not mounted.
ERROR: Please boot with correct Media Boot CD or network boot image.
Apr 21 17:42:38 netbackup[1450]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:38 netbackup[1450]: OID:128:V-1-6 Unable to load configuration settings.
Apr 21 17:42:38 netbackup[1456]: OID:122:V-1-6 Unable to load configuration settings.
Apr 21 17:42:38 netbackup[1456]: OID:128:V-1-6 Unable to load configuration settings.

Bare Metal Restore has failed.
Now, you will be dropped to a shell prompt.
You may reboot the system when you have completed diagnosis.

 df -h
Filesystem             Size   Used  Available Capacity  Mounted on
/devices/ramdisk-root:a
                       233M   142M        91M    62%    /
/devices                 0K     0K         0K     0%    /devices
/dev                     0K     0K         0K     0%    /dev
ctfs                     0K     0K         0K     0%    /system/contract
proc                     0K     0K         0K     0%    /proc
mnttab                   0K     0K         0K     0%    /etc/mnttab
swap                   5.3G   2.0M       5.3G     1%    /system/volatile
objfs                    0K     0K         0K     0%    /system/object
sharefs                  0K     0K         0K     0%    /etc/dfs/sharetab
/devices/virtual-devices@100/channel-devices@200/disk@0:a
                       630M   630M         0K   100%    /.cdrom

/dev/lofi/1            1.1G   1.1G         0K   100%    /usr
/dev/lofi/2            105M   105M         0K   100%    /mnt/misc
/mnt/misc/opt          105M   105M         0K   100%    /mnt/misc/opt
swap                   5.3G    16K       5.3G     1%    /root
swap                   5.3G    64K       5.3G     1%    /jack
swap                   5.3G   280K       5.3G     1%    /tmp

Netbackup environment upgrade

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Hi,

I am currently trying to plan an upgrade of our whole Netbackup environment which consists of the following:

A master server and 2 Netbackup 5220 appliances at one site (site A).

A master server and 2 Netbackup 5220 appliances at another site (site B).

All versions of Netbackup are 7.6.0.1 (or 2.6.0.1 for the appliances).

Both sites conduct their own backups for the clients at that site and then replicate the images to the other site via AIR (site A replicates to site B and vice versa).

I wish to upgrade the whole environment to 7.6.1.1 and was wondering the best way to do it whilst minimising downtime etc.

For example, can I upgrade site A one week and then site B the next week or will the appliances being on different versions for a week affect replications?

Any advice would be greatly appreciated. Many Thanks,

Ade

MsSQL Restore failed

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Hi all,

can some one help me resolv that issue on MsSQL GUI?

I tryed to restore MsSQL Database en the GUI report the following : No backup SQL server object were found for client, in the specified timeframe

How can I resolve that issue

BR

Scan Command

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Hi Experts,

We have one master server windows 2008 and 8 drives.

8 drives are visible on OS level and working fine.

We are experincing issue with the Drives 1 or 2 drives are taking too much time to mount tapes. Its an intermittent issue. Sometimes all 8 are working perfectly fine. We observed its not only a particular drive but if all 7 drives are working 1 of them is not mounting tape due to which backups are in queue and after half an hour it mounts the tape and all drives start working.

In scan -changer command on master server it shows all the 8 drives with serial number.

However scan command also shows all 8 drives with serial number and on specific each drives there are only 5 drives. Is there any issue?

or if scan -changer shows all the 8 drives is it ok? if its ok then why scan command is showing 5 drives( Indivudual details of the drives ) after showing all 8 drives ? 

NetBackup Error (96) plus Successful (0)

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我需要解决方案

It is not clear what Netbackup is trying to tell me when I get an error 96 followed by success 0.  Can anyone explain?

Thanks,

-Mike

The 'Job Overview' tab for the backup jobs shows:

1: (96) unable to allocate new media for backup, storage unit has none available 
2: (0) the requested operation was successfully completed 

The 'Detailed Status' tab shows:

04/19/2015 20:57:57 - requesting resource icecbktest01-bk-hcart-robot-tld-0
04/19/2015 20:57:57 - requesting resource icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/19/2015 20:57:57 - requesting resource icecbktest01-bk.NBU_POLICY.MAXJOBS.icecbktest01-bk-u01
04/19/2015 20:57:57 - Info nbrb (pid=850) Limit has been reached for the logical resource icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/19/2015 21:02:30 - awaiting resource icecbktest01-bk-hcart-robot-tld-0. No drives are available.
04/20/2015 00:12:05 - granted resource  icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/20/2015 00:12:05 - granted resource  icecbktest01-bk.NBU_POLICY.MAXJOBS.icecbktest01-bk-u01
04/20/2015 00:12:05 - granted resource  ECP053
04/20/2015 00:12:05 - granted resource  HP.ULTRIUM4-SCSI.000
04/20/2015 00:12:05 - granted resource  icecbktest01-bk-hcart-robot-tld-0
04/20/2015 00:12:05 - estimated 38 kbytes needed
04/20/2015 00:12:08 - started process bpbrm (pid=2165)
04/20/2015 00:12:11 - connecting
04/20/2015 00:12:12 - connected; connect time: 0:00:00
04/20/2015 00:12:15 - mounted ECP053
04/20/2015 00:12:15 - positioning ECP053 to file 3
04/20/2015 00:12:16 - positioned ECP053; position time: 0:00:01
04/20/2015 00:12:16 - begin writing
04/20/2015 00:12:29 - end writing; write time: 0:00:13
the requested operation was successfully completed  (0)
1429799619

ERR - Cannot write to STDOUT. Errno = 110: Connection timed out

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Hi,

I have some server didn't complete the backup and I receive ''socket write failed  (24)''.

If I look inside the log I have this information: ''ERR - Cannot write to STDOUT. Errno = 110: Connection timed out''

The connexion are good between client server and master. The full Backup are good but not the Differential Incremental Backup.

My client server is Linux Redhat 2.6.18 and my master is SunOS(5.10) version 7.5.0.6

What do you think ?

It's possible to put a trap for to see what happen during the backup ?

Thanks,

nblbc.exe crashes on GRT proxy server

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Our backup server is NBU Enterprise Server, 7.6.1.1 running on OEL 5.10 (x86), on a Dell R620 server and Dell PVTL 2000 (2 x LTO5 drives), each drive connected via 6Gps SAS interface to NBU server. 

We have two Exchange 2010 servers, each DB over 420GB. I put in place a Windows 2008 R2 proxy server to handle the duplication of images from disk (BasicDisk) to tape. We need the GRT option as we need to recover items at a message level. 

What has been erratically happening is that duplication jobs fail with a 191 status and the dreaded:
04/23/2015 09:08:17 - Error bpduplicate (pid=828) db_IMAGE() failed: database system error (220)
04/23/2015 09:08:17 - Error bpduplicate (pid=828) Status = no images were successfully processed.
04/23/2015 09:08:17 - Error bpduplicate (pid=828) Duplicate of backupid exch2_1429750827 failed, database system error (220).
04/23/2015 09:08:17 - Error bpduplicate (pid=828) Status = no images were successfully processed.

 

So... been going back and forth with support and for some reason, today I looked at the Application Log on the proxy server and found:

Error      4/23/2015 9:08:16 AM    Application Error              1005       (100)

Error      4/23/2015 9:08:16 AM    Application Error              1000       (100)

Error      4/23/2015 9:08:16 AM    Application Error              1000       (100)

The detail of the Event ID 1000 is:

Log Name:      Application
Source:        Application Error
Date:          4/23/2015 9:08:16 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      GRTPROXY
Description:
Faulting application name: nblbc.exe, version: 7.601.115.212, time stamp: 0x54dcea59
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000006
Fault offset: 0x0000000000029c42
Faulting process id: 0x5a0
Faulting application start time: 0x01d07dbf25e6bbf8
Faulting application path: C:\Program Files\Veritas\NetBackup\bin\nblbc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: cd8dd4eb-e9b9-11e4-8564-0050568d7352
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-04-23T13:08:16.000000000Z" />
    <EventRecordID>4001</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GRTPROXY</Computer>
    <Security />
  </System>
  <EventData>
    <Data>nblbc.exe</Data>
    <Data>7.601.115.212</Data>
    <Data>54dcea59</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.18247</Data>
    <Data>521eaf24</Data>
    <Data>c0000006</Data>
    <Data>0000000000029c42</Data>
    <Data>5a0</Data>
    <Data>01d07dbf25e6bbf8</Data>
    <Data>C:\Program Files\Veritas\NetBackup\bin\nblbc.exe</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>cd8dd4eb-e9b9-11e4-8564-0050568d7352</Data>
  </EventData>
</Event>

And the detail of EventID 1005 is as follows:

Log Name:      Application
Source:        Application Error
Date:          4/23/2015 9:08:16 AM
Event ID:      1005
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      GRTPROXY
Description:
Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program NetBackup because of this error.

Program: NetBackup
File: 

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: C00000C4
Disk type: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="49152">1005</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-04-23T13:08:16.000000000Z" />
    <EventRecordID>4003</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GRTPROXY</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>NetBackup</Data>
    <Data>C00000C4</Data>
    <Data>0</Data>
  </EventData>
</Event>

Any ideas as to why nblbc would crash?


NBU workig with Data Domain on AIX 7.1

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Hello everyone.

We have a Data Domain, model 4500 and we try to use DD Boost for Symantec NBU. But in this moment the configuration on the media servers has an issue. This is the problem:

Our  media server send the data over the LAN, this is because each server can't use the FC, we like to know if exist any restriction when NBU use a media server with OS on aix 7.1. The data in this moment is send over administration interface, 1 GBps, this is very slow.

We don't have 10 gigabit ethernet.

I really appreciate any information, recommentation or help to solve this issue.

I have a doubt, can I configure a SAN Client and send the data over FC? This client could be on any version of OS?

We use:

NBU 7.6.0.2 on the master and media server.

Restore log file

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Management wants to know what exactly is being restored for each priority restore.  For instance, we restored a directory and want to find out all the files/folders under this directory that were restored.  Just want to ensure I have the correct way to get this info from the logs for future restores.

Is this info from the master logs or client?  I know on the master I have read on other posts to grab it from the bpbkar log directory (verbose L5).  Or on the client, create these 3 logs: bpinetd, bpcd, and tar, but this seems to capture connection logs.

Steps before restore:

Ensure the bpbkar directory is created

Turn logging up to L5

Begin restore

Turn logging down after restore completes

Let me know if I have something wrong.

Thanks

CentOS as Netbackup Master Server

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Hi All,

One of our customers wants to install another Netbackup on their environment to backup other servers. They already have an existing netbackup v7.6 but its located on other server farm. Its a capacity based licensing, so as far as i know, they still haven't reach their capacity

So they want to install a NBU Master on a Cent OS v6. I'm planning to install NBU 7.1 on the CentOS 6, since based on NBU SCL, only NBU 7.1 is available to install as a master server. Can I use their NBU v7.6 license on NBU v7.1? are there any conflicts?

Please provide me a direct link to where to download NBU 7.1

Thanks

1429856151

AIX Netbackup CatalogBackup.lck with world writable

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Hi,

We are using  AIX 7.1 server and Netbackup 7.5. Only root user has access to Netbackup for backup and recovery. Root umask is set at 027, by right this would prevent any netbackup files generated to have the world writable format. However we found a few CatalogBackup.lck files which have a world writable file format in /usr/openv/netbackup/db/images/... directory. Could anyone help to suggest a permanent solution for this, since our audit requirement would not allow any world writable file.

Thank You.

upgrade from 7.5.0.7 to 7.6

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Hi,

kindly guide me detailed steps for upgrading from 7.5.0.7 to 7.6 as i check with my fileconnect i could see 7.6.1.

so can i upgrade from 7.5.0.7 to 7.6.1?  or first 7.6 then 7.6.0.1 ?

please suggest me for the same.if possible share me link to download 7.6 setup.

Moving Advance Disk(Backup Destination) to Deduplication Disk (5230 Appliance)

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Dear All,

Currently our environment as below:-

1. NetBackup Master Server

- Windows 2008 Std R2

- NBU version 7.6.1.1

- Local disk, configured as advance disk as backup destination

2. NetBackup 5230 Appliance

- act as media server for the above master server.

- firmware 2.6.1.1

- deduplication pool/stu

We plan to migrate the advance disk data to the deduplication pool. Any tools or suggestion or method which you guys can share?

Or maybe some of you guys out there has already have experience in doing this activity?

Thanks! :)

Scheduling Issues

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Hi All,

I need your inputs on one of the issue I am currently facing related to scheduling.

Setup:-

Master Server [linux 2.6]

Media Server [Linux 2.6]

NBU Version [7.6.0.4] on both master and media server.

Admin console installed on [Windows 2008 R2 enterprise Machine]

Issue:- I need to understand which time would the backup schedules follow. I am configuring the backups through an admin console installed on a windows machine and the machine is located in EST. However the actual master and media server are located in CST time zone. Now when i configure the backup policy through an admin cosole which is installed on a windows machine located in EST time zone. Which time zone would my policies would follow.

Options 

1) MASTER SERVER time zone which is CST

2) Admin console Server which is EST.

I am bit confused as I see schedules running or triggerening at a random time and hence i am confused. Please let me know your suggestions. 


Conversion Netbackup script to Avamar

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我需要解决方案

Hi,

I have upgraded from Symantec Netbackup 7.6 to Avamar 7.1 Grid without any major problems. However I have some difficulties to parse the pre and post Netbakup scripts for  Avamar.

I need to work out how to convert those NBU scripts for AVM.   In fact, I look for a solution that allow AVAMAR to behave similar to the Netbackup pe/post processing scripts ..

Although I understand EMC forum is the best place to search for this kind of solutionn, I will appreciate if someone  can help me to get around how to pass parameters /variable into the avamar command line or configuration file.

Kind Regards

Why we set robot path to one of the drive

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Why we set robot path to one of the drive in tape library and how we can check on which drive that path is set from master server cmd on AIX. And what will happen if that drive gets faulty and what we needs to do. Do we need to reset that path to other working drive meanwhile it gets replaced and do we need to configure the drive again or anything else we can do.
Robot is under master server control on Aix.

Looking for steps of command for Aix platform rather than gui interface.

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Oracle RAC backup

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我需要解决方案

Hi All,

Please calrify, how to configure oracle RAC backup, provide me steps to be followed.

EXITING with status 14

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I have a remote site am trying ot get into netbackup .The server has a 2.5TB volume . Running the first backup using MS-windows i get an error 14 at the tail end of the backup . I then decided to chnage the backup type to flashbackup for windows and got a full first bakcup and another full backup . However ALL the daily diff are failing with error 14 .. I have client dedupe enabled and windows firewall is not enabled and running Netbackup 7.6.0.4

27/04/2015 04:36:57 - Info bptm(pid=94473) EXITING with status 14 <----------       

27/04/2015 06:00:00 - Info bpbkar(pid=0) bpbkar waited 0 times for empty buffer, delayed 0 times.  

27/04/2015 06:00:00 - Critical bpbrm(pid=94416) unexpected termination of client ser01      

27/04/2015 06:00:02 - Info bpbkar(pid=0) done. status: 14: file write failed      

27/04/2015 06:00:02 - end writing; write time: 2:16:48 file write failed(14)

Renaming Netbackup Master server and 5230 appliance (media server)

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Hi guys,

i have a backup environment with

1. Master Server:

OS: RHEL 6.6

NBU version: 7.6.1

2. Media Server:

NBU 5230 appliance

Version: 2.6.1

This is a newly build environment with no backup images (production). Only some test images are there.

My problem is that, i need to change the hostname of both the Master server and the media server.

one option is to rebuild the whole thing from scratch but i dont want to do it again as this environment is almost ready for production and most probably, it has to go to production by end of next week.

i know that changing a master server name is a  job of Symatec authorized consultant. But in my case, there is no catalog/backup images to work with.

Can anyone help?

Thanks.

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